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November 2023 by Melody Teague
the lady over the speaker was super friendly and they customized my drink perfectly. i got vanilla flavor in my strawberry coolatta which some places won’t do. my only complaint is i think they accidentally gave me a small when i ordered a medium, not a huge deal though cause the drink was really good and staff very friendly made up for it.
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October 2023 by Ken Weymouth
I always order a midnight hot coffee and half the time they do the switch and give you the regular brew...then act all surprised when you call them on it.....watch them pour you the reg because there to lazy to have midnight brew going......and 20 minutes to get a coffee is crazy.....oh and cash only and then act put out when you give them American currency of a $100 bill
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September 2023 by Dennis Worster
Staff is always fruendly but spent more than 25 mins in drive thru. I ordered coffee and sandwich through mobile. Got the sandwich but no coffee. They got that but extra time. Looked like other orders were wrong as witnessed passing coffees back and forth to customers.
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August 2023 by Paul Ward
Can’t fathom how they can hire such stupid people. I don’t come here often and when i do. It’s wrong. Every time. This most recent visit my coffee is wrong and they gave me a muffin instead of a sandwich. I was too far down the road to turn around, and no one answers the phone and the voice mail is full. I’m disputing the transaction and never coming back
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June 2023 by scarlett stone
WOW!!! i went here two days in a row on a business trip and ive now experienced dunkin in a new way. the donuts were incredibly fresh, delicious and moist. at my home dunkin in damriscotta the donuts are dry and stale. thank you for a life changing donut! I will be back <33333
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June 2023 by Donna E
Went in at 130 it really wasn't busy.But I waited 20 mins for iced caramel oatmilk latte. I went inside.
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April 2023 by Richard Dustin
The staff is wicked friendly. They're wicked fast and efficient, too. I never have to wait long for my iced coffee and more importantly unlike other Dunkin's my coffee order is made how I like it. I get my iced coffee in a jiffy and it's always just right (large iced with two creams and two sugars, if you must know). I've been to other Dunkin's and they don't hold a candle to this one. The service here is top-notch! I can't start my day without my iced coffee fix! The team members are always cheerful and helpful. They're a real credit to the Dunkin' brand.
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March 2023 by Jesse Duke
This place is ridiculous. Me and my co worker went in here to get a coffee and they closed the inside part down because they were supposedly short staffed and were only serving drive-thru. It was 5 Am and 1 car in drive-thru. While having 3 people working. If 3 people can't handle Making coffee and selling donuts then why is this place even open? These people are obviously lazy if 1 car and 2 customers is to busy for them.
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February 2023 by Coffee Girl
There is always a Dunkin to be found in this area but I always go out of my way to visit the one in Manchester, I absolutely love all of the staff, they all know who I am and are so nice. They adore my puppy and often will give her a munchkin, which she appreciates! My only issue is, often when I order a donut, which I don't do much, they won't have it! Which does suck, because I use the app, so I spend my money often not getting the donut I want.
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January 2023 by G.Scott Rackliff
Gone very much downhill in last year. Ordered a bagel and cream cheese and a coffee. The bagel was tiny less then half the size of an average bagel. When I brought it to thete there attention they said " wow that is small" and walked away. Went to drink the coffee and wasn't even close to what I ordered. Didn't bother wasting my time to take it back. Threw it out and will never return.
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December 2022 by Harry
Ordered online early while store was only drive up. Sat at window for 5 mins being ignored by staff before driving off without what I paid for.
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November 2022 by Shyanne Smart
Came through drive in at 5:30 wasn't greeted when I attempted to ask a question I was told to hold after 15 minutes of waiting was told they will not be serving food very rude and aggressive with her wording tried to call the phone # the phone is off the hook!!
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October 2022 by John Gragg
Was disappointed of the lack of variety of donuts and the inaccuracy of the orders was astounding
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October 2022 by Alexandra Nichols
5 stars - she needed croissants
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August 2022 by carissa mooney
I ordered a Colada and a frozen hot chocolate and I noticed that there were w little white plastic pieces in it . I called the store and I wanted to speak to a manager and get my money back but no money back has been received and I never spoke to a manager they had me leave my phone number I’m very disappointed and very annoyed and angry with this service!!!I also tried to call the store and they never answered so we called the store across and told them the problem and they brought the phone over to dunkin
