-
September 2023 by Chris Pine
I’m leaving one star for the excellent work that was done by someone with this company previously to help us with an electrical problem with our stove. Other than that, however, this company has been completely unprofessional in handling an important electrical upgrade my family needed that was scheduled to be at the end of this month. No communication for the month, the voice mailbox of the owner is always full, and then when they said they’d be out this past week to get a start on prep they never showed up or communicated anything with us at all. We’re all trying to plan around this so we can install a heat pump, and now everything is a complete mess because they couldn’t be bothered to call or email. I understand contractor delays, but not communicating through this all is not professional at all.
-
July 2023 by D SCHEIER
In February our service was ripped off our our house, in the early evening. Called Underwood and Mike came and worked with the power company to ensure we had power that evening. Came back the next day to sure things up and get us thru the remainder of the winter! Bob came back a few weeks ago and got us up to code - we are now looking good and plenty safe!
-
November 2022 by David Perry
Bob does an excellent hookup job
-
January 2022 by Mallery Lopez-Foisy
Unfortunately I can not comment on their actual work. However how employees treat people (customers or not) speaks volumes about the company.One of their drivers was annoyed at the fact he had to sit in traffic an extra few seconds while my daughter and I crossed in front of the work van he was driving. Not only was he annoyed he also yelled at us to use a cross walk. I responded this is a crosswalk and he argued it was not. According to google maps, the city manager, and the summertime reminders the city puts out reminding people on main street to slow down for pedestrians we were indeed crossing at a crosswalk!!When I called the office to voice my complaint the male I spoke to didn't take my complaint seriously. He did hear me out and eventually agreed that his workers shouldnt be telling people what to do which wasn't really my issue. My issue was one of his workers felt the need to tell at me while I had my child with me when we did nothing wrong!Sorry buddy you were wrong I was right (confirmed with City Hall this IS a crosswalk) and based on how the van driver and the office handled the complaint I will never use this compant. Stick to electric issues not pedestrian policing.
-
November 2021 by Mallery Lopez
Unfortunately I can not comment on their actual work. However how employees treat people (customers or not) speaks volumes about the company.One of their drivers was annoyed at the fact he had to sit in traffic an extra few seconds while my daughter and I crossed in front of the work van he was driving. Not only was he annoyed he also yelled at us to use a cross walk. I responded this is a crosswalk and he argued it was not. According to google maps, the city manager, and the summertime reminders the city puts out reminding people on main street to slow down for pedestrians we were indeed crossing at a crosswalk!!When I called the office to voice my complaint the male I spoke to didn't take my complaint seriously. He did hear me out and eventually agreed that his workers shouldnt be telling people what to do which wasn't really my issue. My issue was one of his workers felt the need to tell at me while I had my child with me when we did nothing wrong!Sorry buddy you were wrong I was right (confirmed with City Hall this IS a crosswalk) and based on how the van driver and the office handled the complaint I will never use this compant. Stick to electric issues not pedestrian policing.
-
November 2019 by Michael Stiggle
Underwood electric Time professional courteous on-time really understands our customers needs! It's like having an electrician in the family great service
-
November 2019 by Brandon Mills
Weekend service call was very quick to come diagnose the problem and fix it thank you!
-
November 2018 by Scott Gagnon
Professionals at there best
-
November 2017 by King Morton Hall
Great guys, who did a great job for a very reasonable price! I look forward to working with them again soon.
