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September 2022 by Alex Mehre
There have been some good mechanics through here and will probably be more as they add staff back. As it is, I trust them to do work that I know needs doing. They won't pull the wool over your eyes, but there are things that other places do better.Answering the phone is one of them. Most of the time, I have to drive up if I want to know something.Troubleshooting is another. They've found things that needed finding but I don't think they have the time to ferret out the bigger, subtler issues. For example, no one ever figured out that the constant buzzing is my driveshaft, despite having asked for them to inspect it a few years ago (for other reasons).I think they're picking themselves back up and will eventually have their operation humming again. I just don't have the time to wait.
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August 2022 by Bill mackowski
Excellent service , good work on the vehicle. Very satisfied nice folks to deal with
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July 2022 by Vic61
Ordered two tires and gave them my number and put my trip off and never heard back from them? Seems odd.
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July 2022 by Sylvia Thibeault
Expensive, refused to inspect vehicle, tried to say there was a list of things wrong with it when there wasn't. Another garage inspected it a few days later after going through it and we didn't change anything to it. Won't go back there. Staff changed quality went down.
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January 2022 by Jason Horne
Just recently had my cv joints replaced and got 4 new tires mounted, on my Jeep two days later my transmission goes out. Cons and hustlers are what they are. 100% I will not ever spend another penny at this shop and I highly recommend to anyone reading this to not support these dishonest mechanics.
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December 2021 by Eric Marden
Horrible service, lies and delays. Would not recommend. EVER.
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October 2021 by Christian Belden
What a auto shop should be. Fast, honest, no hassle, and good prices I will return if my car needs work again. Kevin who works there is the salt of the earth and the rest of the staff seemed nice as well as knowledgeable about cars.
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September 2021 by Skully
Just got my car back today after needing some repairs for a sticker. All the work it needed was done well and they stuck to the original quoted price. They had to keep my car a few extra days after they ran into unexpected difficulties with my model vehicle but I'm not holding that against them. In all the office staff and mechanics are friendly and they do good work. What more could you ask for?
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June 2021 by Arlene DeBeck
I wish I could have talked to a salesman
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April 2021 by Sarah Foster
My first experience with Drinkwater's was a positive one. I found their staff to be knowledgeable, accommodating and their prices reasonable. Dawn made sure that the tech wore a mask and took proper COVID-19 precautions in my car, which is super important to me and my health. Thanks again, Drinkwater's!!! I will definitely be back and recommend your services to others.
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March 2021 by john smith
Just got my car back today after needing some repairs for a sticker. All the work it needed was done well and they stuck to the original quoted price. They had to keep my car a few extra days after they ran into unexpected difficulties with my model vehicle but I'm not holding that against them. In all the office staff and mechanics are friendly and they do good work. What more could you ask for?
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November 2020 by Barry W.
Their technicians proved to be incompetent. Service manager seems to have no experience in the industry. If you're looking to buy a vehicle, make sure you bring it to another garage to have it thoroughly gone over before you buy from Drinkwaters. I've been a customer for 10 years and they always used to be a great company to deal with. However, things change I guess. They really used to care for their customers however it doesn't seem to be that way anymore. They seem to have the take it or leave it attitude.
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November 2020 by Justin Landry
This place has had my car for ages and every time I get it back it has more problems. We are now filing agains them for fraud with the attorney general for the state of Maine we are tired of the owner Blatantly lying to us telling us that he’s going to fix the car. Then he continues to give us a car that is not working properly or has more problems than it did when we brought it to him.If you are having the same type of issues I highly suggest contacting the attorney general for the state of Maine as there will now be at least one case against this company and it’s owner Kevin.
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June 2020 by moove gaga
Best garage in all of Maine! Not only will they fix what wrong they go above and beyond. I had taken my car in for a check engine light and not only did they run the diagnostic for free for me but he also didn't try to make up issues that weren't there like other garages. While I was waiting this sweet old man had come in for an inspection and they weren't able to do it as his registration had lapsed and due to covid the town office was closed. They went as far as call the local police so they could make sure they were not telling him wrong info when telling him he could drive with an expired registration and inspection durning the shutdown. They easily could of told him what everyone's assuming but instead they took the time to call for him ❤ great business i will always support them.
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March 2020 by Terri Hutchinson
Had a brake job done and he didn't grind them down from factory spec's and had a squeal until I took it elsewhere to get it fixed!
