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November 2023 by Carla McKay
The Newport Aubachon is the BEST!The employees are always friendly and helpful as is the manager Andy!Love shopping there!
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November 2023 by D D Kelsey
The store is clean and has stock but NEVER does anyone offer to help from a worker sitting on the floor putting stock away that you have to reach around to get what you need from shelf to another worker putting screws away and when you ask them they just point and never help you SO. If you do not mind finding things on your own this is the place to go if you want help finding things GO SOMEWERE ELSE
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September 2023 by Matthew
The store manager, Andrew, was truly phenomenal. I noticed they had a product listed as “in stock” on their website but I am not a local to Maine, so I called and explained that I could not find this product anywhere else, they were seriously one of the only ones online that had the item for sale. Andrew quickly went and grabbed the item off the shelf and contacted the post office to ask how much it would be to ship the item, and then called me back to take my payment info over the phone — this was not a service they normally offer, but Andrew was completely happy to help someone out and ship the item to me. Andrew is seriously a rockstar employee and deserves some major praise. I can tell just from the few minutes that I spoke to him that he truly cares about his customers and his store, and wants to make all customers happy. I highly recommend that you shop at this hardware store. Seriously amazing customer service from them. It was a pleasure doing business with them, and if I’m ever in Newport, I will absolutely be stopping by to shake Andrew’s hand and become an in-person customer of theirs. Thank you so so much Andrew! You truly are doing fantastic work there!
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September 2023 by Dottie Howard
Always fast, easy and the staff is terrific! I prefer this store over Walmart for sure!
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September 2023 by Matthew Anthony
The store manager, Andrew, was truly phenomenal. I noticed they had a product listed as “in stock” on their website but I am not a local to Maine, so I called and explained that I could not find this product anywhere else, they were seriously one of the only ones online that had the item for sale. Andrew quickly went and grabbed the item off the shelf and contacted the post office to ask how much it would be to ship the item, and then called me back to take my payment info over the phone — this was not a service they normally offer, but Andrew was completely happy to help someone out and ship the item to me. Andrew is seriously a rockstar employee and deserves some major praise. I can tell just from the few minutes that I spoke to him that he truly cares about his customers and his store, and wants to make all customers happy. I highly recommend that you shop at this hardware store. Seriously amazing customer service from them. It was a pleasure doing business with them, and if I’m ever in Newport, I will absolutely be stopping by to shake Andrew’s hand and become an in-person customer of theirs. Thank you so so much Andrew! You truly are doing fantastic work there!
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August 2023 by Carl Ouellette
This store most always has everything I need when home repairs make me go for things. A great store. I love how they rearranged the store. Very nice. There is always someone to help you when you can’t find what you’re looking for.?
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July 2023 by Nathaniel Livingston
I was in the newport location 3 times this afternoon. Purchasing and installing a water filtration unit in my house. I messed up the fitting sizes and measurements a couple times Michelle refunded the parts I bought that were Incorrect while Nick and herself helped me find the correct fittings, even doing a whole lay out of my system on the floor with the same model filter. Awesome customer service.
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July 2023 by Nancy Giles
I love this store. Everyone is so friendly and helpful. The selection of plants is great and they all look strong and healthy.
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June 2023 by Cindi LeMay
Every time I go into Aubuchon Hardware I have a wonderful experience! Everyone is so helpful and extremely friendly. I love shopping there when I’m in Newport
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June 2023 by Darla Brooks
The associate that waited on me today was a very nice man answered all my questions. I had overall very good experience. This was the store in Newport Maine
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June 2023 by Gary Knowles
My recent experience at Aubuchon Hardware in Newport was a complete success. The sales agent knew exactly what I was looking for and had it in my hands within less than a minute. I was in and out of the store in minutes. Shark Bite is the way to go for plumbing issues whenever possible!
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June 2023 by Quinn
The people here are always very nice! Got my ducks and feed here and they are all still happy and healthy ❤️
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June 2023 by Rick DuBois
The sales representative that helped me made sure I understood how to use the leaf blower and even demonstrated how to start and use it outside. He also let me know about a two year warranty with the purchase of a gallon of their ready-mix fuel.
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May 2023 by Carrie Hanington
The chairs that I wanted were out of stock but Chelsea arranged to have them brought up from Waterville. She kept in touch and made the transaction so easy! Great service!
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May 2023 by Pete Curtis
This store has consistent superior customer service skills. Staff is always friendly and helpful when assistance is needed.
