Verizon, an authorized retailer, operates a Wireless Zone® location that serves as a one-stop shop for phone and wireless service needs. This independently owned store offers the latest devices and Verizon network coverage, including 5G service, catering to both consumers and businesses. Customers have praised the excellent service provided by the staff, particularly highlighting the efforts of team members like Jesse and Taylor. They have gone above and beyond to assist customers, even staying after hours to ensure readiness with new devices. Reviews mention the courteous and helpful nature of the staff, who take the time to explain plans and options thoroughly. While there may be occasional long wait times, customers feel the service provided is worth it. The store not only focuses on customer satisfaction but also contributes to the local community with proceeds from sales. Overall, the Newport store is highly recommended for anyone needing phone assistance or upgrades.
Incredible experience! Matt is the best!!!! Best cell phone experience!
July 2025
Wonderful experience! Very helpful with excellent customer service!
July 2025
Phenomenal service, Taylor H is a legend that went above an beyond for me, and lead me down a path that will assure my continual buisness with Verizon. She spent close to an hour plus working through several problem I had and helped me organize everything. I will continue to stay with Verizon thanks to her tireless efforts!... read full comment
