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January 2024 by Phyllis Labombarde
I had surgery yesterday, pain meds called in to Walgreens in Norway. Automated system not working when trying to check the status. My boyfriend called and spoke with the manager and was told they were short staffed and had 500 prescription to fill. Then she hung up on him. In the meantime I and suffering in pain due to having a metal plate put on my ankle. So done with Walgreens.
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September 2023 by Susan Cyr
I needed a tetanus shot which I was told I could just walk in and get when I called. I have now been waiting over an hour. After completing paperwork, I was told to have a seat. I informed them that I am a registered nurse and completely qualified to administer the shot. I also offered to provide them my nursing license for confirmation of that. After approximately 1 hour of waiting one of the pharmacy techs came out and asked for my name and could I please tell her what it was that I was waiting for. I answered all her questions. Shortly after that the pharmacist stuck his head out into the lobby where I was waiting and asked me across the room if I had my medical records from when I last received a tetanus shot. I told him I had not received a shot within 10 years and that was in an emergency room somewhere and no I did not have the records with me. His response was "well it's kind of iffy if you don't have your records" I told him that I did not believe most people carried emergency room records with them from visits that happened over 10 years ago. I also explained that my doctor had attempted to call in a script for me to receive a tetanus shot but was told there was no need to do that because I could just walk in and get one. His response was "hmmm well I will give it to you". He then disappeared back into the pharmacy. About 10 - 15 min later I was called up to the register to pay for the shot I still had not received..Finally 2hrs after arriving I received my shot!
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July 2022 by Jaci Presby
Window lady was very rude to us when we just told her it wasn’t like 63 .. to 26 we kept saying that’s not right!! We have it on our app but she says we are trying to figure this out !!!! And there are a lot of people behind you!!! Ya?? So? We waited our turn!!!! It was7/1 at 4:22 pm
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June 2022 by Francine Davey
I went in to buy a Jitterbug phone as they were advertised as being available to buy there. Didnt have any. Shouldnt advertise that you carry something if your not going to have any. NO ONE that I saw that worked there was wearing masks.
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June 2022 by Jody Who
I've stood in line, then asked questions, then asked to fill out form with same questions. I now have been here for 35 minutes. The person taking care seems to have drank too much coffee and is rude.
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January 2022 by Victoria “Toots” Stockwell
Love them ever since they switched from Rite Aid...always have had a great rapport with the pharmacists each place I go to!
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November 2021 by Arnold
Always pleasant- when I go in pleasant. C'mon folks, let's adjust our attitudes when being served by retail places.Pharmacy people are personable and professional. I'm impressed and thankful our town has this Walgreens.
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October 2021 by Rebecca Rogers Iaria
I called Walgreens to refill an older prescription. Our last refill was 1.5 years ago. The tech was very nice and said they had no record of it. I spoke with the pharmacist who said the same thing. I said, that's strange as I was picking it up there for over a year. I was confused but not rude. He hung up. The pharmacist is extremely rude and unprofessional. Never mind the fact that i find it unbelievable that they have NO record a prescription we picked up EVERY month for over a year. I will never use them again.
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October 2021 by Jeff Bradbury
They have the Arizona drinks I love bit am starting to have a hard time finding
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September 2021 by Trudy June
"Kevin" the pharmacist told me a prescription I needed to pick up for someone would be ready in 15 min. I received a text and email as well saying it was "ready". But in my experience with Walgreens in Norway Maine I knew it best to call first, because I've arrived many times to find out it is not ready and end up waiting at least an hour or more. So I called and spoke to "Kevin" he confirmed to give him 15 min it would be ready. I gave 30 min and went there to be told it
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June 2021 by Isaac B.
Literally called to ask a special favor, to stay open 60 extra seconds or so as I was coming from a hospital visit and picking up very important meds. They closed the door as I arrived and knocked, at 6:01. I realize its a chain, but how about going just that tiny extra mile for someone who this obviously meant a lot too. That really, really hurt.
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March 2021 by Kristin Mains
Friendly service. Always have what I'm looking for. And I can pretty much guarantee that I won't have to wait in line so when I need to make a quick stop to grab a few things for home, this is my go to store.
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March 2021 by Pam Heikkinen
The pharmacy is a joke. Never get waited on. Never enough people for the counter or drive thru window. Horrible customer service.
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November 2020 by Norman Moore
Sunday 11/01/2020 5:45 PMI called before venturing out in the rain to the Norway Walgreens Pharmacy to verify pharmacy hours and to ensure that the influenza vaccine was available. I entered the pharmacy and patiently stood in line at 5:45 PM, 15 minutes before the pharmacy was scheduled to close. After the pharmaceutical employee assisted the customer at the drive thru she filled the prescription of the customer standing in line directly in front of me who arrived literally seconds before me. Then when it was my turn and I requested the influenza vaccine she refused and told me that the pharmacy closed at 6, despite the facts that I had arrived 15 minutes before 6 and that she had just assisted the customer directly before me. I work 60-70 hours six to seven days a week & when I call to verify pharmacy hours & arrive within that time frame to be refused service is completely unacceptable. I might expect this level of unprofessional & laziness from a fast food or gas station employee but certainly not from my local pharmacy.
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January 2020 by alice hovan
Very slow not worth effort gonna find better