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October 2023 by Richard R.
Went in there to look around . Nobody there . Saw to over sized lazy guys sitting on there phones. Wanted to buy a shot glass and I stood by the cashier for a couple minutes with the two lazy boys not even looking up. Put the shot glass down and walked out. I don't even think I was there. Way to run a business .
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September 2023 by anthony wright
every time I come to OOB I have to stop and get something from here
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September 2023 by Jinny Brank
If you are looking for misprinted sweatshirts for $35 Harold’s is your place! Didn’t notice until home with it ?
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September 2023 by Michele Harris
Best ever!!!!! Have everything you can image, if they don't will do what they can to get it. Samantha is helpfull and more fun, and Harold!! The best fun ever.. you must go. Texas Girls..
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August 2023 by Melissa Palermo
Good variety at this store. High prices like a lot of the stores by the beach. Blaring TV above the register with a biased news station on. Extremely weird how loud the TV was and directly over your head as you’re checking out.
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August 2023 by Deryck Marriott
Very poor customer service. Upon trying to exchange an umbrella for a larger size on the same day I bought it, they wouldn't allow it. They were very dismissive and clearly didn't care about anything I had to say after I had given them my money.I wouldn't recommend Harold's to anyone. There are many other options in that area for your beach going needs.
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August 2023 by Angela34
We always stop here when we go to OOB. Harold's there everything. They have varying times they are open, if it's nice out they open early and. Lose late
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August 2023 by C ;
Owner was very rude, accused me of shoplifting, very unprofessional. (Never acknowledged his issue, or argued.
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September 2022 by Antoine Trottier
Overpriced items without tags, unfriendly owner and ugly t-shirts and bobs. Plenty of other stores around.
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August 2022 by Ingrid Hochuli
Terrible place. Inhuman treatment of hermit crabs - painting them, keeping them in cages without water of food and selling them as if they were toys. Hermit crabs can live up to 40 years in the wild FYI. Also, cheap products and rude staff. We didn’t want to encourage them due to the crab situation and we ended up finding the same item we wanted for 5$ less at another store 1 minute away. This place should be shut down honestly.
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August 2022 by Nicolas Coallier
Someone should do something about the hermit crab abuse going on there …not only the process of forcing crab into painted shell is awful and cruel, they don’t even have food or water. In addition , the owner is rude and everything is more expensive than elsewhere.
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August 2022 by S Menard
I have been going to HAROLD'S for many years, every trip to Maine, I always stop in to get souvenirs. This past Monday morning my fiance and I were sitting on the bench outside while my daughter was shopping inside. There was an elderly gentleman working out front stacking beach chairs with a large metal cart..what we heard next was so cruel and demeaning, it bothered me so much that I have to put this out there. The owner walked over to his employee and started giving him a hard time about what he wasn't doing correctly, and then stated,"SIMPLE MIND, SIMPLE JOB".....I was extremely upset that this so called "human being" could be so heartless to this elderly gentleman. And it didn't stop there..he was shouting things such as ,"What are you doing now?" This goes to show that he is an unworthy, degrading, excuse of a human being. SHAME ON YOU!
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August 2022 by Marla C.
Love this place! They have everything under the sun plus some. We kept getting drawn back there in spite of all the other stores. His place is by far the largest with the most inventory. He opens earlier than the others and parking is right out front.
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August 2022 by Ema A
Went into Harold's and was absolutely heartbroken to see a cage full of hermit crabs with no water or food. No water on a day with temperature over 90 degrees. Really made me upset and mad.
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August 2022 by Memere03 B.
I grew up going to OOB since I was a child. Harold's was always there. A staple in oob. I've shopped there many times and never had an issue except the last time I went in. I bought a hermit crab for my 5 yr. Old grandson so wanted to ask a question about the crabs. This guy acted so bored, would not give me eye contact and made me feel like I was d*** and bothering him! A few weeks later, my daughter goes there to buy another crab, sane guy, same lousy demeanor! If he doesn't want to be there then QUIT! He gives Mainers a bad name to tourists from other states. I don't know if he is Harold but if he's not then Harold needs to fire this person. Horrible customer service! As long as I see him there, I won't go in.
