Aubuchon Hardware is a family-owned hardware store chain that has been in business since 1908, with over 100 stores across New England and upstate New York. The stores offer a wide range of products and convenient services, including free assembly and buy online pick up in store. Customers consistently praise the knowledgeable and helpful staff, who go above and beyond to provide exceptional customer service. The stores are well-stocked with a diverse inventory, catering to the needs of homeowners and DIY enthusiasts. Reviewers highlight the refreshingly competent interactions they've had, from getting keys cut to finding the right tools and supplies for their projects. The store's customer-centric approach, coupled with its welcoming atmosphere (complete with friendly store cats), sets it apart from many modern retail experiences. Shoppers appreciate the personalized attention and the ability to find unique or hard-to-find items, even if they pay a slight premium for the convenience and quality. Overall, Aubuchon Hardware is a beloved local business that has maintained its commitment to exceptional customer service and community engagement, making it a go-to destination for hardware and home improvement needs.
Excellent customer service, as always!! I was able to have a key made while also being entertained with very personable and outgoing employees. Once again they exceeded my expectations, with amazing customer service even for a non-paying customer😅🏍🔑
April 2026
Great product and Great service.... they filled my order and then they loaded the 50lb bags in the truck.
April 2026
Dan helped us out today..was very quick to locate needed products and loaded into our car..also helped me use phone app to get rewards..I'm not good with computers, so he did it for me. Full service man!! Thanks.
