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February 2024 by Diana Noyes
I have lived at Ledgewood for close to 10 years. It is a quiet, nice place. I love my apartment and neighbors. This year the snow removal has been awesome. They are friendly and show up in a timely manner and do a great job. The management change recently has been a positive thing for sure!
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December 2023 by Selina “Lisa” Shaw
I've lived at Cedarwoods for over seven years and have been very happy. It has been warm, safe, dry, and the neighbors have always been kind people. I have never had a problem contacting management at the Stillwater Keystone office and they are always extremely nice.
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October 2023 by Richard Austin
Keystone Management has several properties, and I was lucky enough to find a place at Cedarwoods in Bangor. Cedarwoods had long been considered one of the poorer developments in Bangor, but only because the previous management staff were only showing up to the Orono Leasing Office to collect their paychecks and delete overflowing voicemail boxes. Last April, Keystone cleaned house and brought in Ms. Liza Poire as a Property Manager. Everyone else in the office was shown the door. Ms. Poire is a master at logistics and communication with tenants. Cedarwoods has gone on to see new weathertight entry doors where old hallway doors had been left to flap in the wind and weather, maintainence requests that are responded to quickly, even same day in many cases, a cleanup of the grounds, a repaved parking lot that before had potholes deep enough to rip a wheel off a car, but most importantly Ms. Poire focuses on working "with" tenants, not working "over" tenants. As tenants come and go, any recently vacated apartment is getting new floors and upgrades before being re-rented, and Keystone is one of the few landlords in the Bangor Metro Region who will work with subsidized renters gladly instead of grudgingly. No apartment complex is "perfect" on spec, but Ms. Poire and the Orono Office staff put in the effort it takes to make it feel like home.
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October 2023 by Emily Watkins
Friendly and accommodating landlords, very clean and spacious apartment for me and my son. It's come a very long way in the past few months and everyone's been really nice and great to work with!
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October 2023 by Michael Brown
Liza has been responsive, friendly and helpful. I would definitely recommend working with her for your rental needs.
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September 2023 by Bekki Meng
I got behind in my rent due to covid and have been trying to get caught up and Liza has been so amazing she is understanding and so kind. Definitely an angel it's refreshing to find someone that manages apartments that is kind and understanding!!!
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September 2023 by Riley Schmidt
Jaime and the rest of the Stillwater crew were absolutely phenomenal in assisting with the leasing process and working with our timeline. The apartment was newly renovated and is perfect for the needs of my household.
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August 2023 by Eddie Grey
I know seeing 1.8 stars might dissuade you from applying here, but you should know that things have changed since the last review 5 months ago. About 3 months ago, management completely changed — all employees but one were removed by corporate for the way they were treating tenants. Now, they have much better management, especially the one person they kept. They have been so incredibly helpful and kind, and are doing their best to fix tenant relations after the previous management. I almost didn't apply because of the reviews, but I am so glad that I did.
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March 2023 by Ricky Gordon
My wife and I lived in these apartments for 2 years. Maintenance was not regularly done and almost never came unless you submitted multiple requests for the same issue to be repaired. In all 2 years my leaking window was never fixed—making storms a hassle. Further, we quickly realized after we moved in that our apartment was not equal in quality to the other apartments of the same price— and that we were missing an entire counter that the other 2 bedroom apartments had. The office did a sloppy job of keeping track of paperwork that often led to my wife and I having to pay late fees or double pay due to online payments not being tracked. After proving we paid on time they would fix it to the best of their ability, but the hassle was always irritating and easily avoidable. Many people complained getting shafted by management and it’s easy to see why when they do such a poor job of documenting everything and refuse to communicate with residents.
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March 2023 by J B
Management is extremely rude and will accuse you of doing things you aren’t doing then send you passive aggressive letters. When I moved into my apartment it wasn’t finished with tools and stuff everywhere and they still had work to do to finish it. They “finished” it after skipping out on some renovations. My car got broken into also the parking lot is a sandbox with a bunch of holes in it.
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February 2023 by Ben Hacker
This management company decides to get a new trash company and gets 4 trash dumpsters and zero recycling dumpsters. It's 2023, stop living in 1993 and get with the times. Also their yard is always covered in trash
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November 2022 by Dustin Alward
Neighbors are obnoxiously loud, walls and floors shake when upstairs neighbors stomp around. Little to no enforcement of quiet hour policies, machines in laundry room are out-of-order. Even with the heat off, the apartment gets over 80+ degrees in winter and have to leave windows open just to tolerate it. Not worth 1300 a month and don’t recommend living here.
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October 2022 by Daniel Pearson
We just moved here from Kansas City and it was a roll of the dice where we ended up. The reviews to this place trust me are very incorrect. It's the best spot in the Bangor area to live. They were the only ones willing to deal with us long distance, they made the process easy. Since being here, 0 noise, they are constantley updating ina good way, super neighbor friendly, close to the collage but these are adults and grad students everyone here is professinionally trying to get on with their lives. Scared as heck to move here after reading the reviews now I consider it a blessing in disguise. Don't let a couple of wierdos freak you out on reviews. I drove by the other places were trying to get into, OMG they were absolutley horrible. We got super lucky with Stillwater and, by the way, Orono is awesome....Bangor ehhhh. Thank you to all the managment that got us here and all the maintanance crew that work so hard to keep it up.
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September 2022 by Tera Williams
I have been renting from keystone management for about 8 years. everytime i call with a problem it is fixed in a timely manner. they care about us tenants and it shows. they help when we are having financial problems and are very kind and respectable!Update: it's Under new management in the orono office. I'd advise against it.
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June 2022 by Briana Ness
NOT A TENANT just an applicantI recently put in an application for Cedarwood through Keystone Management’s website. When I called to follow up, the agent I spoke with informed me that the unit I applied for had been rented out. I was devastated, as I have been searching for housing for 3 months now. Without skipping a beat, she started helping me find an apartment that suited my income and needs, then offered to transfer my application in order to avoid being charged for applying.If I get approved for rental, I will be sure to rate my experience as a tenant through this company. So far I am incredibly grateful and impressed!
