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March 2024 by Boubacar Mankirba
Very rude guy
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April 2023 by Lynette Daugherty
Gary was an absolute joy for our first experience of getting passports ! He was fast, accurate and very informative ! Ty for the great service!
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December 2022 by Lynn Caron
They are always helpful, personal and professional. I feel like they know me and look out for my best interests.
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December 2022 by Keegan Fitzgerald
I have no problem getting packages anywhere else through USPS. Though somehow for some reason every package I’ve gotten this year through USPS is sent out for delivery and some numb-nut delivers it to the wrong facility. Every time. Then it gets delayed an extra 3-4 days. Nice work.
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August 2022 by haylestormable
Normally I don't have a problem with this post office but today was really bad. First I tried to call them because the BMV told me to in regards of an ID we've been waiting on. I called the number that Google provided, got put on hold for a half hour just to find out it wasn't even for the Orono branch. When I finally found the number I needed I was told to talk to the delivery department since they apparently don't handle that stuff, then the guy on the phone gave me the number and just hung up on me. Very rude
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April 2022 by Linden Schneider
Gary is wonderful and helped a ton with getting my son's passport and my renewal. Efficient effective and just so helpful! Wonderful place to get your passport.
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April 2022 by EM SOWLES
Every experience I've had with the employees of the post office and the annex has been overwhelmingly positive. When my package said delivered and I didn't see it in my post box or a key to a parcel locker, I called the annex and the manager personally drove to my address to check that my package had been delivered and the key to the parcel locker was in my mail box. These are fine people who go above and beyond!
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April 2021 by Michelle Poole
It is ridiculous that you can not call and speak to a person. When someone does not receive their mail on more than one occasion yet you can not call into the postal service and speak to an actual person is absolutely ridiculous.
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January 2021 by Lakshya Bharadwaj
Good service. My only suggestion is to make sanitizer available for customers when they walk in.
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October 2020 by Journey To My Center
I visited this location for a passport appointment and it went great. Gary was on fire and has a great sense of humor, I look forward to coming back here again!
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October 2020 by Jeremiah Gross
I was sorry to hear of all the negative experiences others have had. I had an issue with a package that was delivered to my old college address where I hadn't lived in years. I called the post office and a woman named Katrina was so kind and helpful in securing it and having it sent to my current location.
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February 2020 by Whale Ham
I'm sitting inside right now as I write this review, the man at the counter hung up the phone with a customer asking about a passport, the man was getting very frustrated and rude and when he hung he said out loud "that man is a j**** to me and another customer in the building. (Edited after I left:) Very bad experience and I will NOT be returning.
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December 2019 by Noah Hixon
If I could give negative stars, I would. I’ve gone into this particular post office twice and interacted with 2 different employees. Both were extremely rude and and always replied with snarky answers. For workers who interact with people all day, you’d think that they would have a little decency when talking to customers. I DO NOT look forward to the next time I have to go there.
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October 2019 by Woody Woodard
Literally nothing is simple, typical government workers.
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December 2018 by Rachel Knapp
This is the only post office in the area that doesn't offer 24 hour access to PO boxes. It's ridiculous.
