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July 2023 by Debo89009
Called and they said that they would come out and give me an Estimate to fix my truck... They never showed up when they said they would, and then would not answer the phone or return my calls even though I left 4 messages in a 2 week period... I would not recommend this company for anything, because you can't trust them to even show up!!! PERIOD!! Hopefully I can find someone who actually knows about Diesel engines and can actually show up and fix it so I can help a elderly woman get across the country safely with her Grandchildren and animals...
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October 2022 by Max Colb
Greatest diesel mechanics ever!
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January 2021 by Danyette O.
Great garage to work with! They are dependable, affordable, clean, and honest. You walk in and feel like family!
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December 2020 by Tyler B.
Ordered a remanded 6.4 power stroke long block after talking to Brandon a couple times on the phone. Paid $3400 (half the quoted amount, to get him started). That's when the problems started. Brandon told me it would be 2-4 weeks build time before shipping, after about 2 weeks from then I called again to get an update and to figure out shipping details. Called several time a day for 3 days before sending him a message on Facebook telling him I was assuming I had been scammed. Brandon finally returned my call the next day and assured me that he was building my engine and would keep me updated. Finally 5 weeks after paying him to start the build he called to let me know he would be shipping the motor with a hot shot driver, then send me tracking info for a trucking company. I paid the remaining $6013.29 (also bought a programmer, and paid $488 for shipping) waited for my engine to be delivered. When the engine was delivered to the shop doing the motor replacement for me, it was ratchet strapped to a busted up old pallet and tipped over (Defiance picked the shipping company) I paid to have the engine installed in my truck and when it was finished I kept getting air in the coolant and dropped the truck back off to the shop to figure out the problem. They found there was combustion bi-products in the coolant system indicating a cracked block cracked head or bad head gasket. After talking to Brandon about the issues he would not help with any of the cost to repair the problem, so I asked if he would just refund the money and let me return the bad engine he built since I have to pay for the repair on his poor workmanship. I still haven't gotten a reply from Brandon or anyone else at Defiance Diesel. They won't answer the phone, or answer back on Facebook I would stay away from this company, they are horrible at communication, do not stand behind their work, and obviously not very thorough on the work they do.
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June 2020 by Dave P.
We pulled in to have our batteries on our Silverado 3500 checked. We had a problem getting the truck to start. Both batteries checked out as weak. The mechanicdropped what he was doing and replaced both batteries as we waited at a reasonable rate. Very happy with their service.
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July 2019 by Tyler Stevens
Highly recommended. Did injectors on my lb7. Fast turnaround and great service!
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June 2019 by Dakota Bates-Moody
The guys were able to get me in first thing in the morning on one of my only days off. They worked quickly and had my truck all squared away before leaving at a great price. I'd recommend these guys to anyone
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June 2019 by Nathan Lizzotte
super fast at getting my truck squared away guys where awesome to deal with. Didnt try to upsell me on anything and prices on parts where very reasonable
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August 2018 by Sam Burr
Brandon and mason are two of the best, most humble hardworking people I have ever met. I bought an 05 lly duramax with 70k on it and the thing has been nothing but problems. These guys have been there the whole way, built my trans flawlessly, there isn't a part on this truck that hasn't had to be replaced and they've done just about all of it. Even when he's had a completely full lot of jobs Brandon's made time to see me and help me. I challenge anyone to find a better shop with better people because I don't think it can be done.
