Victra is the local Verizon Authorized Retailer in Oxford, ME, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their knowledgeable and dedicated consultants aim to connect technology to life in a trustworthy way. Reviews highlight several excellent staff members. Jordan fixed a bill, got a fee removed, applied a discount, and provided great service. Tammy was fun to talk to, really knew her stuff, and spent time looking for promotions to save money. Jon Potter provided genuine, honest customer service, fixed a phone issue, reviewed an account, and helped save money without a hard sell. Ryan was very patient and ensured everything went smoothly during a long process. Micha was also very friendly and super helpful. While one customer reported a lengthy billing problem that took months to resolve, involving hours in the store and on calls, the positive in-store experiences were consistently praised. Staff are noted for going above and beyond, saving customers money, and providing patient, awesome service. Many reviewers highly recommend this store for all Verizon needs.
I had a problem with my phone and took it in to another location, but the problem came right back. Took it to Norway and in less than 10 minutes they figured out a fix. No issues after that. Great service and very friendly people.
September 2025
Jordan was great at helping us lower our payments great job
September 2025
Jordan Parker was rep this morning. The guy fixed my bill, got me out of a fee, got a discount applied, and somehow kept me from cancelling my service altogether. This is the second time he got me set up with Verizon, ask for him.
