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September 2023 by Hillary G
I would give it 0 stars if possible. I had ordered something for my aunt. Didn't realize she had a PO box, I only had physical address. I obviously tracked the order and saw it was out for delivery then returned back to Post Office....I called and the woman who runs it says it couldn't be delivered because she doesn't have a mailbox at her physical house. So she was returning to sender....she was actually looking at the package while she was on the phone with me and said she couldn't put it in her PO box because on the address label it didn't have it on it,however she knew my aunt and knew what box belonged to her. I called the hub in Waterville and explained the situation and was told if it's there she should just put in her PO box(especially since she knew exactly who's it was) the Waterville PO called the postmaster in Kingfield and he made sure that he spoke with said lady. Long story short Phillips Maine PO lady is not very friendly or helpful. She won't go out of her way clearly.
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August 2023 by Kermit D Frog
Thank you for going the full mile and getting Dad his package of medications.
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July 2023 by Jonathan Gassett
It's a challenge sending packages here. You can't always put a P.O. box number in a address when ordering something and you don't always know how things will be shipped, from Amazon for example. It's a small town up there and to refuse delivery on something for a customer you know just because there isn't a P.O. box on the address is petty. I know I'm technically in the wrong for not using the "proper" address but I'm sure you know most, if not all, your customers by name. I'll try to use other shipping services so as not to inconvenience this post office further.
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November 2017 by John Tarbox
Limited hours.
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June 2016 by Rina K.
Fast delivery. Staff is polite.
