This 7-Eleven on Congress Ave in Portland is considered by some to be the best they have ever been to, with very friendly people and staff described as having the biggest hearts. The store is a good store with a broad selection of fresh, high-quality products at great prices, including fast, convenient, and delicious hot foods. It is a go-to destination for custom-made coffee at self-serve stations. The personnel are very good at what they do under difficult circumstances due to the location and the intricacies of many of the customers. Their job requires total customer service with authority to keep things in order, being friendly yet gaining respect so customers follow the rules, which the staff accomplishes most of the time. However, there are a lot of people hanging around out front all the time, which can be uncomfortable for a woman alone, especially after dark. Despite this, it remains a top favorite store for many regular customers who praise the different shifts.
I wanted to take the time to write this review about Jon. I think he does a great job of keeping the store safe. His customer service is impeccable. He doesn’t play around, he’s funny. Great job.
March 2026
I love my visits to the Portland, Maine Opera House. I'll stand outside at 3am to listen to all the classics Flower Duet by Lakme, Overture 1812 by Tchaikovsky 10/10 could use more Wagner
November 2025
Nice folks inside. Outside, it’s a full symphony at 3 a.m. — I can’t tell if they’re warding off trouble or starting a culture movement. Either way, the neighbors are not clapping for an encore.
