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September 2022 by Tim T
As a coin roll hunter I went into this branch and let them know exactly what I was doing. There were no issues and I was told any coin boxes I want can be ordered no problem. Everything was going smoothly, I transfered account from my ebay store to this bank. After a little over a month I went to pick up my weekly order and was told that's it, no more. Unfortunate and I will be switching accounts to another bank.
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September 2022 by Anna Golendukhina
Awful bank, if I wouldn’t have loan to pay, I would switch right away. They charged me 2 times and sent payment ti someone else’s loan! Declined my own payment. Then I make payment to principal and they send it to interests. Just ridiculous and extremely frustrating
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August 2022 by Sumit D.
I am shocked they had no interest on a Million $ loan on this competitive market, where banks are fighting for new loans. Online customer rep said someone will contact you in 2 days. Really???? You think I will wait for 2 days with an accepted offer to wait for your rates??? Good luck with that! Don't waste your time here in my opinion.
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June 2022 by Noah -
Bangor Savings Bank in general, and this branch in particular, has been wonderful. Friendly staff, free notary service, free coffee. What more could you ask?
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April 2022 by Peter E.
The bank burned thru 1 million dollars of a disbaled neighbors assets and left him homeless. Do not use this Bank for any Trust needs. They have no heart. Go to "Justice for Jay" on Facebook to get the whole story.
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December 2020 by Ashley R.
Currently dealing with buyers of my house who are using Bangor Savings Bank as their lender. The lender changed their preapproval loan which was a conventional in our sales agreement to a rural development loan but did not communicate that to ANYONE. This loan then required a water test which went 2 weeks without getting because the real estate agents had no idea they had changed. This bank has zero urgency to anyone's needs or concerns on how their lack of communication effects others. I would not go through them for a mortgage loan.
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August 2020 by Tom P.
I wait on hold for more than 30 minutes, My telephone calls are not returned. We matter more should be their mantra.
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September 2019 by Patrick D.
Started off well. ATM almost always spits my check deposits out. I have 800 credit and their credit card just notified me of a new 20% interest rate. Armored car parked on the crosswalk, blocking the exit of the ATM. When I honked and gestured for him to back up he got on his loudspeaker and threatened to have me arrested. Had 3 charges on my card that were not approved. They took the side of the vendor and refused to credit the $300. The turnover in their small business payroll dept. has created problems. The ATM on Marginal Way is accessible by Prius sized cars only. I'm frustrated.
