CVS, a popular pharmacy chain, is known for its diverse offerings and attentive customer service. As a CVS card member, customers often enjoy the convenience of receiving coupons at checkout, which they can utilize for various purchases. The pharmacy staff at CVS have been praised for their professionalism and empathy. One customer recounted an incident where a blonde pharmacist with glasses recognized the seriousness of their asthma symptoms and promptly assisted in contacting their doctor for an emergency prescription, which was filled within an hour. Additionally, a friendly tech with glasses and curly hair was commended for their excellent customer service. However, some customers have expressed frustration with the pharmacy's phone responsiveness, noting difficulties in obtaining regular prescriptions, such as insulin, due to communication issues between the pharmacy and the doctor's office. Despite these occasional challenges, CVS is often recognized for its personalized touch. One customer shared a heartwarming experience where a cashier, who could sense the customer's distress, took the time to have a meaningful conversation and provide much-needed words of encouragement, making a significant difference in the customer's day. Overall, CVS appears to be a reliable and customer-focused establishment, providing a range of services and striving to meet the needs of its diverse clientele.
Solid CVS. Got what I needed, nobody gave me attitude, and the line moved faster than I expected. In and out like a ninja grabbing snacks and shampoo
August 2025
I've a satisfied customer of the pharmacy for many years and I like it
July 2025
I had a great experience at the CVS on Congress Street in Portland Maine. The team members were helpful, professional and went out of their way to help me. Best CVS experience in a year!
