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November 2023 by Brenna Bushey
they’re super helpful at the pharmacy and always really nice. grateful to have them right down the street.
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August 2023 by Kim Libby
It’s okay of a store! The prices are expensive!
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July 2023 by Pat ONeil
Great staff!! Very helpful!!
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May 2023 by Bert
Terrible, Terrible,I waited almost three months for BLOOD pressure medication,I guess I,m alive still.
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February 2023 by DHE
Colleen was very helpful and took all her time to search for my product and do the best customer service to me and my 2 and half year old daughter giving her cute stickers she was super happy today .keep the good job thanks
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December 2022 by Dawn Laughlin (mrscrazy69d)
It's the holiday season so they were super busy and as usual understaffed My one complaint is this one older lady that has taken it upon herself to be the anti-theft employee it wouldn't be so bad if she didn't just pick randoms out and treat them like she already knew that they were stealing! I understand it's the holidays and I also understand that theft is a bigger problem that most of us actually acknowledge but to treat people as though they are criminals before they've even done anything wrong is completely out of pocket she wouldn't like it if she was treated that way I'm a firm believer of you should treat others the way you would like to be treated.
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October 2022 by Nick
Would give them a 0 if I could 1 star would implicate I got some sort of service but it would appear there phones are only for show.
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August 2022 by krystal
Cvs is consistently the worst pharmacy EVER dealt with. You can never get anyone on the phone. I have had numerous occasions where I’ve been on hold for 45min + only to be hung up on. The staff are completely incompetent from the cashier to the actual pharmacist. At one point the pharmacist gave me the wrong RX and I brought it up to the pharmacist after having tried calling several times and she basically asked me what I wanted her to do about it! I can only imagine how many patients they could have harmed or worse due to their incompetence and negligence. If your insurance allows (even if it doesn’t it’s worth the cost to get good safe care) find ANY other pharmacy to handle your important prescriptions!
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March 2022 by Robert
I went to this location on 02/16/2022 due to a desperate need of a sewing kit, everything seemingly went smoothly but when looking at my bank account I was charged $53.55 most of which were for items not purchased. During my call with customer support the Store Manager was contacted who pulled the security video of the Self Checkout and said "You were the only one who used this register, were there with someone else and were charged correctly" (I was alone), this case got elevated to the DL who has yet to contact me almost 2 weeks out.
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November 2021 by Partake Ind.
Spent hours waiting on the phone on hold with the pharmacy for them to never pick up.
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September 2021 by Barbara White
CVS Westgate has to be the most incompetent pharmacy around. 24 hours for a refill medication when I called to inquire on the delay I was told they are “backed up” transferred script to the forest ave location and it was ready in 15 minutes. This location needs to be closed! I have had horrible customer service, long lines and pharmacy delays.
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August 2021 by Julie A.
After several unpleasant experiences at the Auburn Street store I decided to try this store. You learn quickly not to bother a pharmacist on Auburn St. This happened to me twice in about a 4 month period. The pharmacist at this CVS went out of her way to answer my question. She knew that I was at the end of a line of 4 people at pick up but I had no pick up and I just wanted to find out about flu shots. She took me out of line and simply answered my question. I have now switched to this pharmacy.
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September 2020 by Nancy Blaisdell
Best ?
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September 2020 by Isra Malik
worst pharmacist. she was rude and should not be dealing with people.
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August 2020 by Permy Supreme
Pharmacist was terribly unhelpful and rude. Switching back to Walgreens as soon as possible. Very bad experience. HIRE BETTER PHARMACISTS PLEASE. Wow