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November 2023 by Frankie
Some of the worse service I have ever had. They tell you to pick up meds a certain day, and then they tell you rhree days later it's out of stock!!!
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July 2023 by Beth Simoneau
I needed to get a refill of my prescription in Maine while visiting from Florida. The technician at CVS in Portland Maine was extremely helpful. He called Florida to cancel my prescription down there and he quickly refilled it here. Awesome Customer service!
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May 2023 by Curt Gilbert
Fast pick up. Very friendly.
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June 2022 by Linda Taylor
Scheduled a Covid test way in advance for my vacation. They sent a text confirming tomorrow’s test and now this evening when it is now last minute to get tested and too late to call other places; they text saying they cancelled my appointment for tomorrow morning. No reason and no alternative time or place to do it. This is bad business.
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March 2019 by Dawn M.
I visited the MinuteClinic at the Northgate CVS on a Saturday afternoon. The online tools for reserving a time or checking the current wait were a great option, and I would have used the reservation tool had there been a wait. However, I walked right in, completed a few basic questions on a touchscreen outside the exam room, and was seen straight away. The exam room was clean, though the floor could have used a sweep (some sand was tracked in). It was bright and looked like your traditional doctor's exam room. Ideh, the Nurse Practitioner, was knowledgeable, as well as being kind, empathetic, and compassionate. She was concerned about cleanliness and did sterilize her hands before the exam. I explained what I believed was wrong, and she asked pertinent questions, took vital signs and did a quick exam, and confirmed the diagnosis. She was able to prescribe a medication and send it right to the pharmacy. It was quick and easy. My wait at the pharmacy was about 10 minutes. The pharmacist was knowledgeable and quickly answered the question I had about the medication. Overall, a great experience. I would go there again if needed and recommend it to others as a great quick care clinic.
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October 2018 by Gabrielle B.
Ughhh. At this visit I learned the flu shots given by the pharmacy are covered by insurance, and the shots given by the Minute Clinic are not. Interestingly enough, I asked about the shot initially at the pharmacy, was asked what insurance I had and was told to go to the Minute Clinic. I waited about 20 minutes, was called into the room and was only then told insurance doesn't cover the shot at the Minute Clinic. So frustersting that the pharmacy was too busy to just say that. The Rite Aid down the street closed which has caused this location to be innundated with customers. I said screw it and paid $50 for the shot out of pocket because I couldn't be bothered to go elsewhere and wait again. I had an upcoming work trip and needed the shot asap.
