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March 2023 by Hope Burrows
If I could rate this more stars I would. Liam went above and beyond helping me pick out the perfect bag for all my needs and even helped me adjust the size so it was just right for me. If there were more helpers like Liam the world would be a better place. Definitely coming back! You have a repeat customer!
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March 2023 by Gabriel Chelius
Great selection and the manager Liam was very friendly and helpful!
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February 2022 by mark merrill
The short thin kid with a pony tail is pretty rude if you don't agree with his opinions. Not cool
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November 2021 by Arvin Hartmann
I was there during off peak time. The store is clean and we'll organized even with being over full for the holidays ahead.
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July 2021 by Jane S.
I just love EMS. They have the best sales and I like the northeast-centric approach to outdoorsmanship. We hit this location on our annual trip to Maine and I never leave empty-handed.
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March 2021 by Roxanne Munksgaard
Thank you to Ali for fixing my walking poles today! Fabulous customer service!!
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December 2020 by thomas yager
Updated 12/12/2020 gave these guys a second chance. Found a pair of mountaineering boots at a great price. Thought it was to good to be true and it was!!! Went to go and return these knock offs and was informed that they are switching to an in store credit return policy only. The lady was incredibly nice and kind I will take my business else whrbGood selection for the most for the size of store. Unfortunately the guy behind the counter thought he knew everything and only his way was the right way. Ask for down jacket repair patches and was directed to something else. Tried to communicate multiple time what I wanted which was an item I had seen on the shelf in the past week. Unfortunately Amazon won this battle. Just give people what they ask for. Especially people that look like they know what they are talking about as well. Your gear tape will destroy my rab jacket thanks for your advice. Updated review.Every time without fail these guys fail. Minus the lovey lady that did my return!!!Every time w
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December 2020 by Lucas J Funkenstein
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September 2020 by Monique Cornett
Highly recommend. Always have a great experience here. Recently they sized me for a pack and helped me save money too. I think EMS gear is superior to REI Co-op gear.
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January 2020 by Jeff Bridges
Sales leader was above and beyond sincerely helpful and friendly. Made me save big dollars on fresh jacket and has excellent knowledge of products, customer service and fashion taste. Her tall assistant was also the man. Huge selection of CLIF bars no one can miss this spot. ⛽️????
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July 2019 by Mark Arildsen
Incompetent employee didn't remove tag from rain jacket we purchased. Noticed customers waiting a very long time to get fitted for shoes. Worst EMS branch I've ever been to.
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July 2019 by Rocco Novielli
Good selection of high end outdoor gear
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June 2019 by Elle S.
I had a great experience, where with a limited amount of time and absolutely 0 research, I was able to walk into EMS and get exactly what I needed. Sophie was extremely knowledgeable about hiking boots and I walked out of the store under budget with boots I am feeling pumped about. I was a little embarrassed to know so little about what I needed, but she was so helpful that quickly went away. Thanks EMS and Sophie!
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March 2019 by Andrew Mayberry
Vast selection of outdoor gear for various activities.
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February 2019 by Cody Hussey
I'm a regular customer at this location and always feel invited to ask questions. The staff is more than knowledgeable on outdoor gear.