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July 2024 by Caroline Greatrex
Excellent follow up. We left cash in the car and someone called us to let us know - it was a tip for someone at the airport and they assured us they would get the tip to the right person. Very kind.
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July 2024 by Matt
Love this place! Have had 0 issues very friendly people that work there so I definitely recommend.
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July 2024 by Richard Barrans
I had to change my pickup day due to an airline delay. The agent was very helpful, and I was charged only for the time I actually had the car, not for the original reservation. Pickup and after-hours dropoff were quick and convenient.
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July 2024 by Brian Sorenson
We signed up for Nissan Rogue or similar. All they had when we got there was a Chrysler Pacifica mini van. They said we could wait for more cars scheduled to come in, but didn't know how long that would be. We took the van because we didn't have time to wait. The staff was great and checked us out quickly. The van worked out fine, but we were disappointed we didn't get what we signed up for.
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July 2024 by Jeannine Drew
We had a great experience with the Enterprise office on Marginal Way in Portland, Maine. I called a few times to confirm and change plans. We were offered a ride from the train station to the office. The staff members I spoke with were friendly and professional. As a bonus, Enterprise doesn't charge you if you return your car early, which we did due to a change of plans. I highly recommend Enterprise in general and this office in particular.
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June 2024 by Justin Look
I rented a 2022 Ford Expedition so my sister and I could take my dad to a concert and ride in one vehicle. I waited at the desk while 2 employees showed each other pictures on their phones, let the phone ring off the hook and laugh at each other. I finally get the car and as soon as we were on the road the front end of the vehicle shook, getting worse as we gained speed. The Enterprise office was closed at this time so we turned around, halfway to our destination and took to vehicles. I bring this up in the morning, when dropping the car. The person checking in the vehicle says, " cool, thanks for telling me."
Never again Enterprise, fool me once!
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June 2024 by Peter Murnik
Enterprise is still the best. Had a lot of mixed experiences with a variety of car rental companies in the last few years. Coming back to Enterprise felt GREAT, and everything went seamlessly. Their people make the difference!!
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June 2024 by Charles Miller
Enterprise helped me greatly during an insurance claim with my vehicle. They picked me up in the rental and dropped me off when I was done with the vehicle a few weeks later. Everyone there was very friendly and professional. Enterprise is always my go to rental car place. Thank you for your help!
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June 2024 by Donyae Johnson
Friendly staff and rented a car in under 10 minutes. Would use their services again.
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June 2024 by dallas rolnick
Really happy with Enterprise and with this convenient, friendly, professional branch on Marginal Way. Special thank you to Brittney and Trevor for the consistently great customer service.
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May 2024 by Priscilla Hansen Mahoney
In the last month I’ve had to use Enterprise rental while my vehicle was in the shop and again when on vacation- both experiences were extraordinary. The Jeep we rented on vacation was awesome! The folks at Enterprise are always friendly and helpful. Will always rent from them.
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May 2024 by jeffrey blake
The staff at the Marginal Way Portland, ME store are second to none. Britt, Trevor and Elizabeth are extremely helpful, friendly and efficient. I will definitely continue to use this store for my future needs.
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May 2024 by Michael Tremis
Excellent service, came out to meet me to get me my rental car after my car needed repairs in the middle of a storm
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April 2024 by Ian Jacob
Friendly and helpful staff. Customer service is a top priority and it really makes a difference. Good car selection and conveniently located for those who live on the peninsula.
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April 2024 by Jessica Robinson
I’m 3000 miles from home and they got me into a car this morning when my other car rental fell through. Would definitely make a reservation with them because they tend to be busy.
