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July 2022 by Everett Nye
The parts department is excellent super helpful and need raise there knowledge is superior so helpful
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May 2022 by Maxwell Schuler
Excellent Fiat/Alfa dealership! Always a great experience visiting for service
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December 2020 by Denise Klasson
Very happy we found this dealership. Our sales person, Carmen, was very knowledgeable about Alfa Romeo cars, professional and paid attention to details. The dealership did not have the exact Stelvio I was looking for and they went above and beyond to find me the perfect car that had all the extras I wanted. I highly recommend this dealership and look forward to working with Carmen again for another car in the future.
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December 2020 by Benjamin Knop
Absolutely awful service. Called to get some assistance with my warrantied 2018 Alfa and they said and I quote “take it somewhere else I want nothing to do with it.” Glad to know when you need help there are people like the service manager here to tell you to go screw.
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December 2020 by Max Cohen
Terrible website. If you access on mobile you cannot navigate the site without constantly having the chat bot take up the entire screen. Very frustrating.
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August 2020 by John Fichera
I had my Stelvio in for service today. As always, Caleb Mack and the crew at Quirk Alfa Romeo were attentive and took great care of my car. Excellent customer service!
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May 2020 by Meghan Morrison
The service is incredible! Every member of the staff is genuine, nice and approachable. I had to wait an hour for my service but I didn't even mind, the staff was so nice to talk to and very kind. Whoever is in charge of hiring - good work!!
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May 2020 by Corissa H
Great customer service, and they always work with me to solve my car’s problems
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February 2020 by Shireen Shahawy
I have a 6-year old FIAT 500L. It has been a little workhorse for me (90,000+ miles), but this past month it started acting a little wacky. Got into Quirk yesterday, and Caleb Mack in Service took super care of me. He kept me updated on all the things that needed to be taken care of, he addressed all of my concerns and he let me borrow a car for a few hours because the process was taking longer than anticipated (I brought them more issues after my initial appointment scheduling). I appreciate how much every person at that Service Desk has helped me over the years. Caleb is keeping that service theme alive!
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November 2019 by Sonny Renda
I have been using Fiat Portland for over a year and spent most off my time dealing with Caleb Mack on the phone and at the front desk. My car was having trouble that ultimately resulted in an engine being replaced. Caleb was so on top of the whole process. He made it easy. Working around my work schedule, providing loaners when needed and keeping me updated throughout the whole process. Ive used many dealerships to service my cars as well as my girlfriends, but Caleb at Portland Fiat has provided the best service I have ever had from being a new customer to becoming a regular he has been extraordinary throughout
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November 2019 by _ Atyn
Overall a very bad experience:
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September 2019 by Amanda Young
I've had two service related experiences at Alfa Romeo on my Fiat 500X. Both times the staff was friendly, honest, approachable and detailed. Once was a potential issue which turned out to be a recall the day I arrived and it was taken care of with little fuss or drama. The other was not a recall and handled via Fiat Customer Service and Alfo Romeo. Caleb and Stephanie handled all my concerns, they were professional , thorough, understood my concern. The repair was speedy and accurate.
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September 2019 by Terri McDermitt
it was awful, they don't answer their phone half of the time, when they do they're rude, they keep mentioning that they're always busy and forget who's calling require you to explain what you're looking for from the beginning. I worked with them to configure a car and they never even got back to me, and their only sales person was incredibly disrespectful and really didn't seem to care about what I needed (Simply because they didn't have it in stock and would require placing a custom order)
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September 2019 by Michael Stone
The worst customer service I have ever witnessed in my life! I drove 6 hours from NYC to this hole in the wall for them to tell me that the vehicle that they were holding for me was sold because someone gave them a higher offer. Stay away!! They are the kind of skeezy car sales people you'll see on the rip off report.
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August 2019 by Gerry Doyon
What could have potentially been a financially catastrophic repair turned out to be a much smaller than usual one thanks to Service Manager Caleb and his team of mechanics. Instead of taking the easy approach and making shotgun-type repairs until they find out the true problem, they surgically tested my car until they find the culprit. I can't tell you how pleased I am with the service I received at Alfa Romeo & Fiat of Portland. My little Fiat 500 Pop is as good as new!
