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December 2023 by Google user
Had a bad experience today and one other time before. The guy at the reception desk was kinda arrogant and proud....when it is their fault to not know how to check a name and details on the system and thats when he charged me whole amount instead of copay. He kept pushing me at tjw back of the line saying \\\" give us 5 minutes\\\"...for what. To check a name and insurance?. He kept saying \\\" work with me I work with you ma'am. Moving to a different pharmacy peacefully.
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December 2022 by Rev
Often the phone doesn't get answered, and you just get a "call volume" error and it hangs up on you.The automated system for checking on prescriptions has been down since the summer of 2022 and it is still down as almost the end of the year, and they are aware of it with no fix in sight.
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November 2022 by Melinda Earley
Thank you! I had a horrible experience with the Standish staff and they fixed it to help me feel better.
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February 2022 by Mike Mitchell
I don't shop at Hannaford often but I do use there pharmacy and great service and nice staff
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February 2022 by Jacuri M.
Its Wednesday, February 9th at 7:34pm. I have to start by saying that this is the store I do most of my grocery shopping at and have never had a complaint but something about the experience I just had is really aggravating me. I just went in to get a few things, went through the less than 20 items so not a huge order but it was over $50. and filled a bag. It was NOT busy so the Manager, 2-3 baggers and 3 kids were at registers. I finished paying as my stuff sat at the end of the conveyor belt and my cashier watched as the belt kept pushing things down toward my empty reusable bags. The two baggers joked around with the third (who I think had just gotten off shift) and watched me open up my reusable bag and just kept hanging out. The kicker was when the manager walked through the group walked toward me and watched me start to bag everything. As my cashier pushed the items down toward me he walked right by! LOOK, I'm NOT a Karen, I swear! I'm the first to help my baggers when it's busy but there were MORE THAN 5 people watching me do their job!!! So rude and unprofessional! And for the manager to do it as well! I'm so annoyed!
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July 2021 by Portable C.
Went to Hannaford Pharmacy #8003 118 Lancaster St. Leominster, MA 01453 on Thursday 7/15 to get a Covid vax and was asked to provide my license, social security number and health insurance card,none of which I did. I've contacted the OIG and AG. I contacted their head office without ever getting a call back. I did get the vaccination at Walmart,Jungle Rd. without being scammed. The pharmacist at Walmart was very nice and professional.
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September 2020 by A. K.
Hannaford had great salmon especially when it is on sale. Their stocks are not as full as Market Basket since Covid19 struck. I wish they carried Bell and Evans chickens. But as a neighborhood store, it is fine.
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June 2020 by Connie
Great store...i just like Hannaford's.
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April 2020 by Jules F.
Really impressed with this Hannaford. As a Portland area person, of course my first thought of Hannaford is Forest Ave - but since my office moved over to Riverside, I've frequented this Hannaford quite a bit. Sure, their selection is smaller - like, a lot smaller - than Forest Ave, but what they lack in selection they make up for in customer service. The folks at the deli are fabulous, and through all this virus craziness, they've been very clearly diligent about cleaning/sanitizing/ensuring their customers feel they are doing their due diligence. I went through a checkout the other day and the cashier was great - switched gloves between customers, used sanitizer - she was friendly and gracious when I apologized I even had to be there to get anything!! They've got a hot bar, salad bar, bakery, and produce - what else do you need?! They also have a great selection of Amy's organic frozen meals, which is my go-to. Really fab location.
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March 2020 by John F.
I went here today, still no TP or sanitizer. But, they have most of everything else. The staff is super friendly and helpful. Checkout was a breeze as the store had hardly any customers. Bags were free as well. They have a lot if foodstuffs Walmart does not carry, even though this Hannafords is a much smaller store.
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January 2020 by Jake A.
Huge store. Conveniently located in Portland. Large fresh produce area as well as meat counters. Plenty of things to get at reasonable prices. The layout though isn't fantastic. Some areas (leaving produce to the dry goods aisles/pharmacy) are too narrow so you get stuck waiting for people to move. People who don't seem to notice anything around them, because there is very little room in front of them. Shelving is spaced out to be creative perhaps, but what you get is parallel and perpendicular and quadrilateral shelving all making awkward spaces. And the parking is insufficient. But regardless of the spacial issues, it's a good store.
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December 2019 by Heather G.
I really liked going to this Hannaford because it was near where I would drop off my compost. I feel like this Hannaford is not setup like the others and I always have a hard time finding things. The few times I've asked for help the person in the aisle was from the distributor and had zero clue about where things were. Like the store but not setup like others.
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May 2019 by L M.
i was really aggravated during my visit today and i'll tell you why. i was trying to do a quick and easy self check out but this nasty old lady kept interfering. "the kiwi code is 42848284" AS IF I DIDNT KNOW. i usually would be happy with service but after this interaction i don't think i'm returning. i felt so pressured and constipated and this rude dirt bag made it so much worse. good riddance.
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May 2019 by John Bennett
While not a small neighborhood store, the pharmacists and associates manage to maintain the comfort and personal feel of the smaller stores and work hard to explain and navigate our complicated insurance demands. Thanks to all
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January 2019 by Gabriel N
The only thing consistent about this pharmacy is that every time I come here they are so rude. No tact at all when getting prescription information, no sensitivity at all.