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March 2024 by Laurie Neyhard
Rooms are dated and worn. A sign in the lobby said they will be remodeling soon. The folks at the front desk were very kind. The woman working breakfast was not! Right across the parking lot from the airport.
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March 2024 by Robin Vile
Our family had 2 rooms booked because we had an early morning flight the next day. We had an all-inclusive trip planned. Unfortunately the day before our trip our grandson died unexpectedly. When I called to cancel my reservations at the hotel I was put on hold several times. Still not sure if I will be refunded or get a credit. I then also received an email a couple of days later basically saying they hope.i enjoyed my stay. Unbelievable!
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March 2024 by Henry Lapoint
Good customer service and comfortable atmosphere in the lobby. Rooms could use some updates. They were clean and comfortable. Very close to the airport and timely shuttle service in the early morning.
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March 2024 by Joshua Raines
Rooms were clean, plenty of parking, right next to the airport. Pool is small, but perfect for kids.
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March 2024 by 75jrk
The exterior and lobby makes you think all is well. Room was dirty, dated, & felt like a cheap motel. Would not recommend. It is very close to airport.
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March 2024 by Emily Whiteman
Mark picked us up after 1 am with the shuttle and was quick and had a pack and play already in our room ready to go since we were traveling with a child. The room was quiet and clean. We paid for breakfast up front and loved the meal and enjoyed the nice front lobby area on a dreary wet day. The location is convenient and the staff are very helpful. We plan to stay again on late night flights when it’s too far to drive to our final destination.
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March 2024 by Kurt Gagnon
The only issue was that my room was not ready when I arrived, was 1 hour later than planned. I did check in online to avoid any issues.The front desk person was nice enough.But I still had to wait for 40 minutes. After a long day at a trade show.The only thing said was I am sorry.I'm really not sure what the hold-up was.The hotel is showing its age need TLC!
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March 2024 by sdde4n
Hits: close to airport; staff willing to admit housekeeping and maintenance are lackingMisses: very unclean, like food visible under desk, bed, and A/C unit; keyless entry didn’t work; carpet wet from leaking AC (in winter?)Won’t be back.
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March 2024 by Alex Pitzanti
Close to the airport but nothing more.
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February 2024 by LPH Homestead
Very pretty hotel. Room was clean and comfortable. Shower was great. Would go back again.
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January 2024 by Jenny McGillivary
Very friendly staff. Super close to the airport.
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January 2024 by Kevin Smith
Room was in rough shape for a Hilton. Mildew in the windows and shower, paint peeling on ceiling. TV wasnt working, hot tub wasn't working, and pool was pretty dirty. Good location close to the airport though. Place to hang your hat for a night.Rooms: Room was in rough shape for a Hilton.Noteworthy details: Hot tub wasn't workong and pool was pretty dirty. Good location close to the airport though.
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December 2023 by Vaden Hurt
This was the best experience I've had at a Hilton let alone a hotel. I stayed here for 2.5 weeks for work and everyone was so nice and very welcoming. You have to request to have your room serviced or any needs so there's no knock at the crack of dawn when you are trying to sleep. The shuttle is so fast and easy. The location was incredibly quiet ironically being so close to an airport. Great hospitality and the room was wonderful. Even facing the back of the lot it was a beautiful sunset above the trees.
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November 2023 by Catherine Singleton
The beds are the most comfortable I have experienced in a hotel with big puffy soft pillows. Breakfast is included starting at 7AM. There are vending machines and ice machines on each floor. Call when you arrive at the jetport and you will be picked up outside luggage area and driven to the hotel or delivered there for your flight from the hotel. It is located a block or so from the Portland Jetport.
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November 2023 by Rebekah LaFata
My flight home was cancelled at 11:30 at night after five hours of delays. I had my one year old son with me and a bunch of luggage. I was able to get a room here and the manager was a huge help. My son was crying and I was struggling to manage him and all of our things. The manager picked me up in the shuttle very quickly, looked for me at the curb, and helped get everything of mine loaded. When we got to the hotel he personally checked me in and brought everything to my room and made sure I had everything I needed. The customer service was above and beyond. I was so thankful for his kindness.
