-
March 2024 by Milena Calcagni
My friend and I both had horrible experiences with this location. My preparer was too busy asking the woman before me what she thinks about marriage and shooting the breeze to get to me on time. I showed up for my appointment 40 mins early and didn’t get to my preparer until 20mins after my appointment was scheduled, spending almost 2 hours in the office. During my appointment, he was more curious what perfume I was wearing or what I thought about fashion than focusing on my taxes. I had to keep stopping him to make sure he was entering my information correctly. When I had an issue with my return, I called the location. The receptionist was muttering in the phone and I couldn’t hear anything, and the manager was asking me the same questions again after the receptionist had already spoken with them and they’d discovered that this wasn’t causing the issue. They were more interested in arguing with me about doing their jobs than figuring out the issue. Finally hung up and called the 1-800 number and actually got an answer to my questions without having the answer the same question over and over because no one knew what was going on or took a minute to look over my files and figure it out. I don’t like being rude but as someone who works in service, when no one knows what’s going on or even bothers trying, and when they’re as unprofessional as these individuals, there’s only so much patience you can muster. Don’t go there.
-
March 2024 by Grant Howard
Very helpful
-
January 2024 by Edward Gutierre
They help me a lot, i recomend H&R Block
-
August 2023 by Kirti Mishra
I used H&R Block for the first time. I filed taxes for the past two years. My tax was prepared was Julien Soki. For one of the years where my expected federal refund was approx. $1000, I received a letter from IRS saying that I owe them $10. The tax return for the other year has not even been filed as, when I checked my emails, I didn't have any email confirmation from them. If you care about your money, find a different tax preparation company. At least avoid Julien Soki. When you book an appointment at H&R, they will tell you who your preparer will be. With him, we could not even file the returns for one month after preparing the returns.
-
March 2023 by Joe Corbett
I had a simple tax question so I called them. They took my name and number down and no one ever called me back
-
May 2022 by Olivia Simone
Honestly, I've always loved using H&R Block. It was only due to this most recent experience that I feel obligated to leave a review, because it was not great. I opted to file remotely with a tax consultant who, while very nice, was not great at communicating. She ended our remote call early and told me she would be in touch. Then I did not hear from her for weeks stretching into months. I was concerned because the tax deadline was approaching and I had not heard from her, with my private financial information in her hands. The only communication was when she would throw in a calendar invite to schedule a call without even seeing if I could attend.
-
April 2022 by Jacob Borelli
I feel like my questions were answered and what I needed done tax wise got accomplished thoroughly and diligently.
-
April 2022 by Kendra Farrell
Tania is great and understood my issues.
-
March 2022 by Эльчин Байрамов (Электро)
The workers were very friendly, attentive and patient. Take responsibility for your work!I think sometimes in such important matters the help of translators is required, and I also think that in some cases it is necessary to explain the expense and income in a simpler language, since not everyone understands accounting matters. But in general, I was satisfied!
-
February 2022 by Mike Gerrity
Things goverments I'm do money olddog 43.000.000.000 an taxes u charge everything i earn u lies sorry u decffention evadinces none u try over over why no one moes i is my money Mike Keith gerrity have nises Day godsloved need to hat 1400.oo $ in Check ill let no were send it in virginia
-
February 2022 by Maria Hernandez
My person , she is knowledgeable about taxes that , I didn’t even know
-
May 2021 by Patricia Annand
My first experience ever with H&R Block was on Thursday, May 6, 2021. I walked into the office with my taxes in hand and was greeted by Tammy. I answered a few questions and left my Texas with her to be prepared as she had instructed. Today May 17, 2021 I still had not heard anything from anyone at H&R Block and since today was the last day to file my taxes I called the office and spoke with Pat Grant. She told me my taxes had not been done yet and she did not know why Tammy or anyone else hadnot contacted me! She told me to come in and pay $99 to file for an extension. I went in met with Julien and after a half an hour with him I ended up paying $99 to file for an extension.No explanation was given to me as to why I did not receive a call. No explanation was given to me as to why my taxes weren’t done in a more timely fashion. If I had not called today on my own I would’ve missed the extension deadline and only God knows win and if my taxes would have ever been prepared. I’m sure I’m not alone I’m sure there are many other customers who will be dealing with this I am reporting them to the Better Business Bureau as well very poor practice! I took my taxes and I’m going elsewhere to have. My taxes prepared. It would’ve been very simple for Tammy to just tell me on May 6 that they would not be able to complete and file my taxes before May 17 and I could’ve had the opportunity to get them done elsewhere instead because of their pure neglect and irresponsibility I had to go in on the very last day pay $99 to file for an extension in my taxes were in a pile with everyone else’s not even touched! Outrageous I will be contacting H&R Block superiors and filing a claim with a small claim Court to get my $99 refunded and I will be contacting the Better Business Bureau. Absolutely outrageous outrageous experience very incompetent workers that’s all I can call them workers!
-
May 2021 by Siiri Lehmus
Tammy and Pat were extremely helpful, friendly and went way above and beyond for me.
-
April 2021 by Andres González
Really helpful and fast
-
March 2021 by Eugenie Mukankwiro
My communication with the specialist, Sophie, was awesome. She answered all the questions I had about tax return. She is knowlegeable about tax return. She also treat clients with respect.