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“Having Hammond Lumber supply my building materials for 3 structures during the past few years has been an excersize in frustration. A new home and two garages were included in this build. On the positive side, the sales representatives are professional and responsive to issues and mistakes that occur. Unfortunately, these mistakes cost money when contractors can't work efficiently due to missing material. I wasted countless hours driving to get items that should have been delivered with my materials. Another major disappointment was my experience with Boise Cascade who designed and provided my roof trusses. They completely failed to follow the designs they were provided. It changed the entire look on the garage. I paid in excess of 9K for trusses that were not in compliance with my drawing. Shouldn't the homeowner get to approve the final designs before they get released to be built. Apparently not! When their error was brought to their attention, they offered a $150 dollar credit. What a joke. Never again with Boise Cascade. Hammond should be embarrassed to have them as a supplier of roof trusses. Another concern was the condition of the material at the time of delivery. It was haphazardly loaded and secured with safety staps. Boxes were opened, torn and loose material was simply thrown on top. Several products were damaged and unusable. A picture is worth a thousand words. Despite my desire to reject these deliveries, I can't afford to send crews home because Hammond personnel can't do their job. Regretably, pride in your work is not a standard Hammond Lumber attempts to achieve. In summary, do I believe that mistakes happen, ... sure. Will I consider using Hammond in the future, ..... surely not.”
“We worked with Distinctive Tile & Design on a kitchen and bathroom remodel. We enjoyed the process, from picking out tile to installation. We love the tile work in both rooms. Thank you for helping us with our home improvements and we look forward to working with you again.”
“Sorry about the initial low rating, pocket opinion. I had a great experience ordering and purchasing a water heater with one exeption, getting Dexter on the phone afterwards. Has anyine ever managed that task?”
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
“Awesome shop! So many options to browse. Great gift ideas for others, but also great kitchen tools for yourself!
Very friendly and helpful staff.”