-
October 2023 by Zach Hanke
EXCELLENT moving experience. My service was scheduled one day before the move and they handled it like nothing. The quote given was accurate to the final cost and lower then several competitors. My two movers arrived right on time and with great communication, were incredibly polite and professional!
-
October 2023 by Maya Melton
Fabulous experience! From start to finish, and everyone we worked with, we give Liberty Bell 5 stars PLUS! Our things arrived quickly and in perfect condition, packed by Liberty, and delivered by such a friendly and polite driver. We would definitely use them again!
-
October 2023 by Amanda McEwen
Updated Review: Have to give these guys credit for addressing my issue right away once they realized I was still in limbo with the piano. David G was particularly attentive and very apologetic. He and his team came out right away to sort out the piano. I am very appreciative for his help and kindness!Original review: Hired this company to move a baby grand piano from one side of my house to the other. No stairs, no crazy obstacles. The team that arrived to move the piano was very kind but clearly a bit inexperienced, which did not bother me at all. They made some dings in the brand new wood floor (also not something I was planning to make a big deal about) and attached the legs in the wrong place, which unfortunately we did not realize until after they had left. I exchanged several emails with the company asking for them to please come back to fix the leg and after 2 no shows to come back out to fix the issue they are now ghosting me on email as well. I will now have to pay yet another company to come out and fix the legs. Would not recommend this company or use them again.
-
October 2023 by David K.
Searched to locate a company to move an upright piano. Liberty Bell completed the task quickly and without damage. My family was extremely impressed. We had quotes up to 3x higher cost. We'd hire them again in an instant. REALLY IMPRESSED BY EVERYTHING. A+!
-
September 2023 by Amanda G.
Have to give these guys credit for addressing my issue right away once they realized I was still in limbo with the piano. David G was particularly attentive and very apologetic. He and his team came out right away to sort out the piano. I am very appreciative for his help and kindness!
-
September 2023 by Jesse McCain
I’m not a customer! Never will be! Wanna support a company that responds to customer complaints with vitriol? This is your place! Wanna support a business with political signs all over their trucks? These guys are for you!Can’t wait for the nasty canned reply: “fake review, not our customer, watch my video!”
-
September 2023 by Jesse P.
Honestly, we had a bad experience with your guys most recently. The crew was nice enough but having scheduled them to do two moves in a day they were exhausted when it came time for my move. This resulted in them damaging some items and parts of my home upon unload. Their exhaustion also costed me even more money since they could not move at the same speed, I started to have to move things for them since it was getting past 8pm. Then I just had them throw the rest in my garage since they could hardly make it up stairs. for what I paid I would have expected much better service. Avoid Liberty bell moving at all costs.
-
August 2023 by meeghan sargent
Using this company was an absolute disaster!! The owner lied and stated that their system was down and they were 6 hours late. Absolutely unprofessional and one of the movers was so slow and took as much time as possible. I started jumping in and moving stuff. Since I didn’t pay extra for the insurance (which the employees should not know about) there was zero regard to handling items with care. This was an absolute joke! I had to stop them because I worked faster alone. When they left they backed over a rock wall and uprooted a tree. I messaged the owner and there was no response. I received an invoice for extra time, which I’m not paying for. I sat there and watched the two movers try to figure out for 15 minutes how to get the ramp in. If anything I should have received a credit for having to rearrange my day for them being 6 hrs late. Please do not waste your hard earned money on this company.
-
August 2023 by B
Liberty Bell Moving arrived on time, communicated well, were efficient, and very pleasant to be around. The men had great attitudes and were happy to make the extra effort to move things into our home exactly how we wanted it. I would highly recommend them!
-
August 2023 by Heidi McGee
I had to arrange a move of furniture from a home to storage, all from out of state. Liberty Bell was responsive, professional and communicated well throughout the process. Their personnel demonstrated exceptional care in relocating my household items.
-
July 2023 by Alice J.
They came 7 hours late with 2 untrained movers, age 16.They broke my TV, acknowledged it, but I have never beenPaid for the damage. All my knives and cutlery were missing and nothing was packed carefully—2 broken lamps, broken glass. In frames- I’m only asking for reimbursement for the TV. I was dealing with an office in Windham. No one answers the phone there- for weeks.***** *****
-
June 2023 by Joe Pacella
Liberty Bell Movers was a breath of fresh air. I have used many movers in many states over the years but never have I been as satisfied as I was with the two gentlemen from Liberty Bell. They worked tirelessly, all the time being courteous, respectful and never slowing down. They not only moved a ton of massive, very expensive and highly fragile furniture from my home, but took a large load away to my son's house about 45 minutes away. My son had the same reaction I did as they unloaded everthing in the same efficient and courteous and professional manner. The icing on the cake was the bill, as for what they did for me, the bill was well deserved and extremely reasonable.
-
May 2023 by Emily Macaluso
1. Loading time was set at 8am and movers finally showed up at almost 7pm after calling all day saying they were going to be a little late. We had a long distance move and an infant and were sitting in our packed up house waiting to leave all day. It was truly a disaster.2. We purchased the insurance but failed to read the fine print that they will not cover anything glass or made of particle board. Well pretty much all of our glass, particle board furniture, and lamp shades were destroyed in the move. Sure, things happen. But we've never experienced damage like this- and have moved several times. We watched as everything was loaded and unloaded and it was horrifying what was being thrown around and terribly shoved into the truck. Yes, if you throw the box labeled "FRAGILE" on the ground, the glass inside will break!! This is our bad for not reading the fine print, but be aware that if you purchase the insurance there's A LOT that's not covered.Including a photo of the truck outside our house for when the business owner claims this review is fake...
-
February 2023 by Michael L.
Great to deal with; good price, better than experienced before with other companies-They have half our stuff in storage- will do the balance in May
-
February 2023 by Evan Gaertner
Not only were they hours late, they damaged some of my furniture and claimed I damaged it and they won't be covering the damage. The owner was very hostile and accusatory. He threatened me and my family.
