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August 2023 by Owen Wall
Just sucks they changed their hours recently. I understand it’s hard to find labor right now but it seems like it would be worth it to pay a little more to hire people who don’t hate their job and their customers, when the business is in such a prime location with a parking lot and everything. I’m sure they’re losing a lot of customers by not being open until 7 or 8. But even closing at six, when I come in at 4:05 with a small load for the smallest washer, which would be done BEFORE other loads people were allowed to put in at 3:55, and I get turned away even though I’ve been a reliable customer for years, who has always gotten out before close, frankly that’s just insulting. I’d be happy to change my review if the business wants to let me know they’re changing the policy so that it’s ok to use the smaller washers until a little bit later, rather than it being one cutoff time for all loads.
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June 2023 by CECE AKUAR
I love doing my laundry at looking good laundromat. The place is always clean the staff. Super nice they always there to help if you have questions with your laundry or the machines how to use it.
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May 2023 by Clarinda C.
The owner there is the nicest sweetest person and those who work there are so nice I cannot say enough nice things about them
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May 2023 by Sara Ballantine
The lady that works on Tuesdays is very friendly and plays great music
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March 2023 by Lena Marie
Hours constantly change w/o ample notice. I went one week and last wash was 5pm. The following week they changed the hours and now last wash is 4pm. So basically you can start a wash 9am - 4pm— good luck going during the weekdays. It would have been nice had they put up at least a 3 week notice that hours were going to change.I don’t like going to the laundromat on the weekends. And with these reduced hours I imagine its crowded there on the weekends now. Despite this laundromat being a bit pricey, I only went here because its close to the house and it was convenient to shop at the co-op while waiting. Unfortunately now I’ll have to go elsewhere that is open past 5pm on weekdays.
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November 2022 by Tim M.
Great place to drop off and pick up . Parking and service are good. Will repeat when there.
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November 2022 by chris S.
I went here today to wash an over sized comforter and forgot my dryer sheets. When I went to the counter I realized that both staff members were out front smoking cigarettes. I asked for help, they told me to wait inside but after several minutes neither one appeared. I then went behind the counter to grab a dryer sheet leaving a dollar for them in plain sight when I was met by both of them walking in. The older lady with the dark hair begin to call my boyfriend and I ignorant. The women stated that they were entitled to a cigarette my bf responded with yea you're entitled to a break but not at the same time leaving their station unattended. The older one proceeded to call us ignorant stating we aren't welcomed back. If this women would have done her job this incident would not have happened. I'm sure the owner wouldn't like the fact these two take cigarette breaks together leaving the facility unattended. If you've read this far please take your business elsewhere where you'll be met assistance when asked not left waiting until they are both done smoking
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October 2022 by Eric Dorf
I was in the laundromat I haven't been here before the attendant cursed me out and threw myself on the sidewalk and said that I had to leave with an hour and a half or two hours left of operation
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August 2022 by Jill Sasso
We dropped laundry off here for wash & fold service. They were great, asked what temp we wanted, what detergent etc. very accommodating!
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June 2022 by Don
on a 2-3 weeks road trip so laundry was a necessity, a local lady helped get me started and the fantastic owner and i chatted the time away like old friends. lucky to have found this place on a cold rainy day - thanks!
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April 2022 by Michael D.
Just finished my first and only laundry load as I am staying at The Black Elephant a block and a half away. There was a lady named Theresa F who was great. She helped without me even having to ask. A busy bee, buzzing around and being absolutely delightful. The facility is spotless, has WiFi, and is cheerful. I'm so glad Lookin' Good was available.
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November 2021 by Steve B.
Got everything done in a fast amount of time. All of my shirts looked great. First place o tried since moving to Portland and I will be back!
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November 2021 by Isaiah Bickford
The worst customer service I have ever experienced at this laundromat. One of the dryers I used did not blow out any heat. When my 67 year old mother told the woman who worked there, the woman spoke to us like we were lying and told us we had a learning curve. She argued and refused to give my mother a $1.50. She was very rude and disrespectful to us both. We left with wet clothes because she was rude. Horrible experience.
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November 2021 by Debra Bridges
Very clean & great machines. Great customer service.
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September 2021 by Elizabeth Issac
Had a great experience here. Very helpful and friendly staff.
