-
November 2023 by Nicholas Bodlovick
With every garage in town having lead times for service being anywhere from 2-3 weeks, these guys were able to get me in within a week. True professionals and great quality work. Because of the great work they do, my vehicles will always be serviced here.Services: Tires
-
October 2023 by sandie lizzi-dejoseph
They were quick to get me in for an appointment, and were quick to answer any questions and provide me with information as I asked! The team also did a fantastic job removing my old drivers side rocker panel and dog leg, both lost to rust, and now it looks brand new! A really good price for the work that was done as well. Will definitely be coming back to Northeast Autoworks for any more bodywork-related issues!!Services: Auto body & trim repair
-
October 2023 by andrea black
Amazing customer service! I had a soft topper installed and they found a hole in in after the full installation (only visible once rolling the truck out of the garage and noticing sun peaking through into the truck bed). I had to order a replacement and they so quickly were able to get me back in the shop to replace it and sent me on my way. So excited to have found these guys!
-
September 2023 by John Morrissey
Good staff, I was impressed with the quality of the work I saw done and the detail involved in the evaluation of my truck. I made an appointment a week ahead. I was told it would take just 15 minutes to perform. It took about 45 minutes, not a problem. I was disappointed that I was charged $135 for the estimate. I wish they had told me in advance. The client in front of me expressed the same thought.
-
September 2023 by Andrew Farley
Highly recommend these guys! Very easy to do business with, excellent communication before and during repair work, easy access right on 302 and could get us in quickly (other shops were booked way out). Already recommended them to another friend in Windham and will be back for future work needed!
-
August 2023 by Topset Meals
Vaughn and his crew are second to none. I’ve been coming here for over a decade to get various lift kits, performance mods, custom work, general maintenance and all of the above done. I recently purchased a bumper that didn’t fit exactly as planned, I brought it back to show the boys - vaughn and his crew took it back in, worked all day on it (free of charge), went above and beyond to make it absolutely perfect, as well as adjusted my front shock system without charge (which I know meant disassembling it completely), painted some areas, lubricated all my joints etc, and knocked hundreds off my bill at the end. Tony, Todd, vaughn and everyone over there are top notch & vaughn is a incredibly knowledgeable, stand up business owner. I highly recommend them for anything performance related or general maintenance! NEAW for life baby!
-
August 2023 by Katelyn Edwards
On vacation with the family and had to make an emergency stop at local campground due to break issue on pickup. Called the next morning and Vonn and Todd got us in right away to try and squeeze our vehicle in. Super great people and superb service from them! Highly recommend even when on vacation and need help! Thank you oh so much! Good to know there are still good people around to help others out!Service: Brakes
-
June 2023 by Zach Bailey
I was in a car accident that involved an impact to my rear tire and with how finicky the Subaru all wheel drive system can be I wanted to make sure I found an expert to get the work done right.My dad calls the team at Northeast Auto his “Subaru guys” and by the time the work was done I could see why.I’ll be taking my Outback back next time I need repairs and recommend you do the sameService: Steering & suspension repair
-
April 2023 by William DiDonato
I had my vehicle towed to another service station in Westbrook where they charged me $1,100 + dollars. They didn’t fix the problem and wanted to charge me another $800 dollars to fix a starter.I had my vehicle towed to Northeast Auto Works. Not only did they fix my vehicle but the work was done when they said it would be and they fixed my starter for so much less! I have been looking for a new auto repair shop for about a year. I recommend Northeast Auto to anyone who wants honest, reliable auto repair!Thank you again Northeast Auto!Service: Auto maintenance
-
April 2023 by Steven Phan
Had a pleasant experience here, Todd and crew replaced my cracked windshield on my truck. Todd gave me a very fair quote and was upfront about everything. I dropped off my car, couple of hours later it was done. Would recommend these guysService: Auto glass repair
-
April 2023 by Peter Turner Jr
I needed body work done. They asked that I show up for them to look at it. They took pictures and got back to me within a week for an estimate and a date to start working. Within 3 weeks, I am back on the road. And they stayed within the estimate! Personable, clean with high quality and expectations.Service: General repairs & maintenance
-
March 2023 by wag PH
This place is amazing!! The people who work over there are so friendly ! I am on my way back to New York and the shield under the engine fell off , then I went there and they fix my problem right away in 2 mins . The place you can trust !!
-
February 2023 by Ken P
Be careful of this shop! I asked for a lift on my truck and explained what I wanted. So they order the lift without even going out to look at what I had. So they order a leveling kit which I already had on the truck and told them and then we discussed another lift which was 2 times the amount of money. I had it installed and my tires rubbed after this lift was installed. So it would seem that this isnt better but worse then the leveling kit. I went back in explained the issues and they acted like they didnt care. After lots of discussion I got them to fix the rub but it was in my option a hack job. Now an air line on the air bag system is leaking made an appointment and brought it in, they asked if I was waiting for it and I said yes. They said not sure when we will get to It? I said I made an appointment! Im extremely disappointed with the service this place gives. A job that I was originally quoted at $2500 and a days work has cost me $8000 and its been in the shop for a total of 5 1/2 days. Be aware of this place they are great at promising, but horrible at following through with it. This business should not have a C+ rating it should be a lot worse.
-
September 2022 by Jamie Bosse
Top Notch Customer Service! I stopped by with an auto issue and they went above and beyond to take care of it immediately. Grateful that companies like this one still exist. Thank you NAW!Service: Auto maintenance
-
September 2022 by Lou C
An unbelievably pleasant experience!!! Todd was amazing to work with. The needed repairs to my Son's Mazda Sport were excellent. I can't say enough about the quality of the work, the very fair prices (and acknowledgment of my Military Service) and the professionalism on display. This is how a local business is supposed to be. Great team and excellent work and service. Thanks Todd and the rest of the team too.
