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September 2023 by Jim Frederick
Friendly, competent service! They tested our car battery and determined it wasn't bad after all. Their help saved us money and prevented a sale but they didn't mind. In fact, they seemed happy to help. Thanks, guys!
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September 2023 by Michael Davis
Website showed they had the part I needed drove there waited 30 minutes for them to tell me they don't have it and the Website is wrong 90% of the time.
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May 2023 by Lynsey Fleming
I just wanted to give a huge shout out to the young man who helped my husband change out the headlight on the night of the 17th, around 7 pm out in the rain. I want to say his name was Jack. Our driver side low light went out, my husband's hands were to big to fit in the small space and I wasn't strong enough I guess ? or just didn't have a clue what I was doing. Either way, it wasn't working out, so I went in and asked if O'Reilly's employees still helped ppl out. Though both men were hesitant, one of the two stepped up to help me after the hesitation. Jack, if that's your name, thank you again for stepping up and helping a family on their seven hour travel home. It was hard to see through the fog with those high beams on, and we really did need the help. God bless you and yours from Head to toe front door to back door bumper to bumper ?
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March 2023 by little lady
First of all, unsung hero’s being open late for our auto parts needs !!!! Thank you!!! I just had the most fabulous experience with the manager Keith!!! Not only was I welcomed with the door held open and a smile but he immediately discussed my car issue - headlight out, came outside to make sure it was the right one and also put it in for me!!! It’s dark and I appreciate him thinking of my safety!!! I will literally never shop anywhere else again !!!!!
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March 2023 by John F.
I stopped here specifically for some silicon spray. An all purpose silicon spray I primarily use on shovels in the winter to keep snow from sticking, also used on car door rubber gaskets/seals to keep them from freezing shut. They did not have any. Surprising. I have been buying cans of spray silicon for about 40 years at automotive stores. It can also used to waterproof shoes, tents or duffle type bags. So, I stopped at my local hardware store, they had it. I got some.
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March 2023 by Laurie Moore Skillings
Received exceptional customer service from Ainsley at Brighton Avenue store both on the phone and follow-up in-person purchase! Thanks, Ainsley!?
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March 2023 by Wheeler Magee
Excellent service. Had the parts I needed and kept everything simple.
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November 2022 by Adela Hadziabulic
Cole was very kind and helpful both on the phone and in the store. He is very knowledgeable and advised us in depth on replacing the specific part. 10/10
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November 2022 by Dndn Xndn
Overall, DECENT store but never have I ever had an employee Say he would give me a free control arm for my car if I entertained his wife with my punisher. Whatever kind of slang term that is I KNEW what he meant.
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October 2022 by Cole Caswell
Rude service - multiple employs standing around. Attitude of employ that I dealt with was the worst I have ever seen. bummer as I am a loyal customer - just had to spend my 500$ across the street at other part store. Skip this location.
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September 2022 by Akos Szekely
Very helpful employees! Great service
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June 2022 by Ian Helms
Disappointed! I ordered a mirror for my 2015 Subaru Forrester not exactly a rare car. Was told it would be new glass with a new heated backing plate that just snaps in. Piece comes just glass will not work. Go to get a refund they charged my $9 for shipping will not refund. Is what it is and I would be fine but I feel I was lied to multiple time never was I told there would be a freight charge to simply order the part I need. Will not use them again
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June 2022 by Lee T
Do not buy products from O’Reilly or Dorman. Stated limited lifetime warranty does not apply. Purchased chrome lug nuts from O’Reilly Auto Parts and upon install with torque wrench the chrome came off. Did not see this and a little over a year after purchase notices lug nuts were totally rusted. Since it was over a year O’Reilly would not replace and Dorman would not either even though Dorman has a limited lifetime warranty. Totally unethical for Dorman not to honor their warranty and not to have the fact their retailers will not abide by the limited lifetime warranty as well.
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March 2022 by James Stewart
The assistant manager was super helpful, asked a question no other parts store did, was having a problem with correct fit for front shocks for a half year change in model truck,he correctly identified the problem we had gone through 3 set's of shocks before this in 9 months, 0'riely auto parts did an outstanding job when they hired him. ??????
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January 2022 by Mike Mitchell
Good service good products
