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December 2023 by AUGUSTO LOPEZ
We have always count on U-Haul because it's a reliable company and all their services are really helpful. ?
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May 2023 by mary ellen hawkins
I am reserving a truck for a friend. I am in NH. Each lady l talked to was very nice and helpful.
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November 2022 by Madelyn Sauget
Honestly, the customer service was horrible. The were incredibly rude. Didn’t explain much of anything. Will be going elsewhere to get a u-haul
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June 2022 by Mike Leavitt
The employees are very knowledgeable about their equipment. I called around a few U-Haul companies that day and they had the answers I was seeking! Thanks again
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May 2022 by Pam Albee
Helpful, once I found the correct door - it's on the side of the building near the loading docks.
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January 2022 by Tracey Cyr
Very nice and polite. Good instructions! Very happy with the customer service I received.
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October 2021 by John C.
They handled my rental efficiently upon pickup and return. Given that there were no rental cars available, this was an acceptable alternative.
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June 2021 by paul coughlin
AWFUL EXPERIENCE. No one returns your calls and the manager doesnt seem to care or try and make things right. GO SOME PLACE ELSE!
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September 2020 by Mrhashtagpickle
Good didn’t have what i needed
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September 2019 by Rob Hickox
I had a great experience renting a car trailer from the Warren Ave, Portland store. I rented 1 way to Florida and had a problem with the car not related to uhaul. Called the store to return the trailer and they were very accommodating. I would rent there again. I could not have asked for better service picking up or dropping off.
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June 2019 by Yamileth Portillo
The worst customer service I have received through the phone to give information about their services.
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December 2018 by Loddy 1.
Charged my credit card without my knowledge. Very shady business practices. Beware!!
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October 2018 by elizabeth clark
Terrible experience. An false damage report was filed. When the vehicle was rented a scrape was noted, we took a picture of it, and we showed the employees. We were told that it had already been recorded previously, and was of no concern. Two weeks later, we receive an insurance claim stating that the damage occurred while we had the vehicle.
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September 2018 by nate ouellette
Quick and easy
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June 2018 by David Klenk
Worst experience in ten years of Uhaul renting. Reserved a truck on line and when I showed up they literally yelled out a window that they didn't have my truck. No joke, they could not be bothered to help me, just told me to go to the Marginal Way Uhaul facility. Wasted a lot of time trying to do business with this location, don't make my mistake.
