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July 2025 by Mayra Tellez
The most affordable company. Every person I talked to was friendly and they all took the time to answer my questions. Scheduling drop off and pick up times very easy as well.
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June 2025 by Kyle Bshara
I’ve used U-Pack for the first time and I think it was great as it allows for less stress trying to figure out how to get your stuff shipped. The only downside is that I think it is a bit pricy. Of course this all depends on destination, but it’s a bit of a hassle, especially when you’re a college student. For that kind of thing, I honestly think it’s greed. That’s literally how people be these days.
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May 2024 by Mary Mccarren
Upack was awesome!! Made our move from FL to Maine so much easier and alot less stressful. They kept us informed the whole way and we would definitely recommend UPACK!!
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August 2023 by Judy Park
WOW! What an excellent service! Upack moved our things from Maine to Philadelphia PERFECTLY! No glitches! Trailer arrived…we loaded it…they picked it up and it was delivered on time!Kind, professional and helpful drivers.Great and efficient communication and service. Extremely helpful. Reasonable pricing. Well worth every penny! Highly recommend this company! We will definitely use them again. UPack and ABF make an awesome team!Thank you sooo much!Well Done! ????☺️
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August 2023 by Mitchie Mishaan
I am so impressed with Upack! I moved from northern Maine to Alaska using space within a Upack semi truck that you pay per ft. We used 12 ft of the trailer and all our stuff was closed in with heavy doors that is locked using padlocks. Everything arrived in time and nothing was broken. I highly recommend Upack for your moving needs. Their customer service is also very good.
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August 2023 by Brian stipitch
So.. Nobody likes moving.. so things happen.. I moved from Florida to Maine and UPack was way cheaper..AND more helpful on the phone when booking and dealing with any issues..And of course, when moving you will have issues.. but ever issue I had was dealt with and resolved with professionalism, courtesy, and respect.My only issue was with the delivery, to which UPack does subcontract out.. the day before I had my pod scheduled to be delivered they said can't do it on Wednesday can only do it Tuesday.. They advised me of this Monday.. I had helpers paid for and scheduled to help on Wednesday and due to short notice the movers could not reschedule (move up) the date.. due to the short notice I was unable to cancel also.This was all scheduled a month and reconfirmed a week prior..But.. UPack made it right.. and made it up to me.All in all..I would definitely recommend using UPack again and will be using them in the future.Hope this helps you make up your mind.World traveler
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August 2023 by Chris M.
upack loading container was dropped off as scheduled. Gentleman was friendly. My container was dropped off at destination earlier than expected. Contents were in order and nothing was damaged. Good customer service as well.
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May 2023 by Bev Y.
This company provided the trailers on time and customer service was excellent. I will definitely use them with any further moves and highly recommend them.
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April 2022 by Margaret
First time using U-Pack. I had a good experience. The U-Pack staff were knowledgeable, prompt, efficient and I have no complaints. They made the process super easy by using my phone for updates. The only down-side was the delivery. We were the last delivery of the day, the guy was tired and would not place the trailer where it needed to be. Clearly, he was grumpy and wanted the day over (at our expense). The placement of the truck did present problems when unloading; farther to carry, not able to use our driveway etc. But overall, I had a great experience with the U-Pack employees!
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April 2022 by Margie M.
U-Pack did their job of getting our shipment from Maine to California in 8 business days. They had estimated 7 to 14 days so it was well within their estimate. Tracking let us know where it was all the time. They didn't change their quote over 9 months that it took to get our end ready to go even though gas prices sky-rocketed. If there were broken legs on coffee tables, it was because of our packing skill, not their fault. Valuable china got here all in one piece. A marble table top and pictures with glass were not broken,.
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March 2022 by Merance Adams
I have used upack first to move my home from Maine to South Carolina and then my business from Maine to SC. Both times, the service was impeccable. Trailers were delivered and picked up on time. Everything arrived safely. Really a great, affordable way to move. You can fit a lot in those trailers and take your time loading and unloading them - when we needed an extra few days, they were very accommodating!
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September 2021 by Cat Norris
When have you heard anyone rave about how great their moving experience was?? This was my 2nd Cross Country move - this time from Santa Cruz, CA to Portland, ME. My friend used a U-Pack trailer to move from Cali to Arizona and highly recommended them. I was apprehensive having had a horrible experience with my first Cross Country move. I cannot recommend U-Pack highly enough! Every aspect of my move was dealt this professionally and with the best customer service I've every experienced in ANY industry. From the booking personell to the drivers who delivered and picked up the trailer at both ends, they were all Pros and made this move as stress free as is possible. Kudos to the U-Pack team for their dedication to excellence!
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November 2020 by Neil Howell
This was my first time using U-Pack and I had a great experience. All of the drivers that I interacted with were friendly and professional. The trailer arrived on time, was picked up on time, delivered to our new address on time, and retrieved on time. Booking was easy and didn't require a phone call. Both trailer pickups were scheduled easily from my phone. The only phone call that I needed to make was to schedule the final delivery when the trailer arrived at the destination warehouse. The only minor complaint that I have is that the bulkhead and load locks provided were in pretty rough shape. It also wasn't easy to find padlocks that were skinny and long enough to fit the load locks, we ended up just zip tying one of them.
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November 2020 by Wayne Piper
Very prompt easy to deal with good experiences
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October 2020 by Phyllis Hebert
Great communication, great service. Amazing ,easy way to pack & unload. If I could give them a million stars I would. Thank you all , I will only be using upack for all my needs. God Bless & thank you
