Covetrus
PharmaciesHours:
12 Mountfort St, Portland ME 04101 Hours
About Covetrus
Covetrus is a pet pharmacy that has received mixed reviews. Customers appreciate the friendly and knowledgeable customer service representatives and pharmacists, who are quick to answer questions, resolve issues, and provide assistance, often with a compassionate approach. Many users have had positive experiences when ordering through their vet’s office, highlighting the convenience and helpful medication guidelines included with prescriptions. Some customers have benefited from prompt reshipment and refunds, especially when deliveries were slow or issues arose. However, delivery times can be unpredictable and slow, sometimes requiring customers to add extra time for refills. Prices are noted to be higher compared to local pharmacies, and there have been concerns about the autoship pricing, where customers feel they are charged regular prices after an initial discount that is not clearly communicated. Additionally, some products, such as the cerasoothe pumps, have experienced quality issues, with pumps stopping immediately after use. Overall, Covetrus is valued for its helpful service and working directly with veterinarians, but delivery speed and pricing practices have received mixed feedback.
Most Recent Reviews
March 2025
Forget about this place!! Terrible service. Your order will take forever and a half!! No care for our animals well being!!
February 2025
This company is not regulated. They send out numerous expired medications and over ship and bill uou and refuse to accept returns even if they are not requested or authorized. They are a greedy corrupt company selling expired medications and stealing from you
February 2025
They ask if you want autoship and the very expensive hills science dog food will be $37 instead of $57 but they don’t tell you that it’s a one time discount not ongoing. I could go through chewy or just go to the vet and get it. I am very annoyed
More Comments(158)
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