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May 2023 by Ditch Chicken Adventures (Ditch Chicken)
Great sales staff who are willing to work with you. We were looking at one car from Carroll’s and three from Quirks. Quirks took all day to return calls and give us a deal but Carrolls did so quickly which saved us a trip to Bangor. Plus we’re had all the paperwork done in under 20 minutes while Bangor took hours. Thanks for working a deal for us.
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May 2023 by K Bart Smith
Purchased a very nice Buick!
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February 2023 by Patt P
Could've been better! Should've caught problem when it was told what was happening the 1st time
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February 2023 by Jonathan Queen
Marcus, help me pick my lime, rock bolders and loaded is a great worker give him a raise
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January 2023 by Jeff Haynes
Came here to visit my father-in-law while in Maine.. such a wonderful shop with friendly people.
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October 2022 by Josi Bahn
Outstanding staff and service.
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August 2022 by Brian B
I have to share another review. Wayne, Josh and Dan the tech were fantastic today! Got me fixed up for the ride home and I look forward to seeing them again next year upon Our return!
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June 2022 by Dave Steeves
One stop shop. The Guys took care of my mom's flat tire today in no time. Thanks guys!!!
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March 2022 by Jon Obrizok
Highly recommend this dealership. I just bought a Camaro through this dealer from 10 hours away and they took care of the entire process for me without a worry. I had never bought a car sight un seen before, but I felt comfortable and reassured through the entire process. They even arranged a transport to ship the car to me. Can’t say enough good things about this family owned dealership. Pedro was my salesman and a class act sending me pictures of the car throughout the time they had it and great to do deal with. Can’t say enough good things about the entire sales team and dealership.Jon
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February 2022 by Northern Maine Snowmobiling
From what I can tell they've got the best techs around. I've always had my truck serviced here and have had good luck. Especially when no one else could figure out what was wrong. Wayne always shoots straight with me.
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January 2022 by Alexis A Cote
Had a great experience buying our new Silverado! Excellent service.
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December 2021 by Wendy W.
I'll start by saying my husband and I have taken our vehicles to Carroll's for years to be serviced, repaired and warranted. We have always bought our vehicles outside the county because we have been snubbed by most dealerships in the county because we dress casual. They make comments such as "that's really too expensive for you" and "I don't think you really want to test drive that one" My husband, looking to order a brand new truck, decided to give Carroll's a try. The sales men said "That's awfully expensive" and laughed at my husband when he told him what he thought his trade in would be valued at. The salesmen then proceeded to use the same book to quote the price of the new truck. When my husband pointed this out "Why is that book good to quote your price but not good to quote my trade in value?" The salesman laughed again and my husband walked out. He ordered a brand new truck from the dealer in Bangor who has sold us our last 4 vehicles. The plow came with a part that doesn't have to be on but my husband wanted it on. He looked it up and it would be warranted. We took it to Carroll's despite the way we were treated earlier, where the person at the counter said it wasn't warranted, he wouldn't get paid and refused to work with us even after my husband showed him the paperwork. I've lived in the county for 25 years now and have always been glad to be here but when it comes to car dealerships, I wouldn't brag if I owned one. Even still, we might consider coming back to Carroll's if this is properly taken care of and we are contacted by the owner. We'll see.
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December 2021 by Chris W.
Don't buy a vehicle from Carroll's unless you enjoy trying to convince the salesperson you can afford it! They talk down to you through the process! Then, if you buy a vehicle from another dealership the service department won't help you! They tell you to take it to the dealer you bought it from! It appears that unless you're a farmer, they can't help you!
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November 2021 by Paul Towle
Great service department. The service writers keep you informed every step of the way and ensure your time away from work for service is minimized. Knowledgeable, professional, courteous and they get the job done right. Highly recommended.
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October 2021 by Kenneth Slauenwhite
Very friendly,satisfying to have a notice on 09 passenger side airbag 193,000 fix no problem,thanks for Coursey for a stranger,I would like to know about that black Tahoe out front had black 18" wheels I believe tinted windows,probably can't afford it ,but very classy..
