Griffeth Ford provides sales and service for vehicles like Ford, Jeep, and Mitsubishi. Customers report a great experience overall, describing the staff as awesome, phenomenal, polite, and professional with the best of customer service. They are willing to help and go above and beyond, such as by picking up a customer from a hotel or handling a vehicle for a sick family. The service department is noted for squeezing in repairs, ordering correct parts, and offering fair prices. Scheduling takes time but is handled well. The sales process involves working with individuals to find exactly what the customer wants at a fair price with no sales pressure. Purchases can include perks like a free oil change, tire rotation, and car wash. Customers highly recommend the business and state they would definitely buy and use the service again.
I went to fill my pick up and saw I had a cracked fuel neck. Went by griffeth and met with service. They ordered my part after verifying it was correct scheduled me in. Ordered part and squeezed me in.
October 2025
They did a great job. Took a minute but that is to be expected. Scheduling with shops and insurance agencies take time. In the end they got us in and out and the price was more than fair. I would highly recommend them.
February 2025
The guys in service are awsome. The customer service from Alec and his coworkers are phenomenal he is the man he is so polite. Always has a smile even when he answers the phone and will to help thank you guys at Griffin Ford and Mitsubishi service center oh and thanks for the car wash 😀 that's what I mean above and... read full comment
