Rent-A-Center offers a long-standing service with a focus on customer satisfaction. Many customers appreciate the helpfulness of the staff, with specific mentions of the manager and employees who go above and beyond to assist with any issues. The in-store and phone support is described as friendly and welcoming. Although the ordering process is easy, some customers express a desire for better tracking and clearer instructions after making a payment. However, there are concerns about hidden charges that can lead to dissatisfaction. Overall, Rent-A-Center is recommended for those who need flexible payment options, provided they are aware of potential additional costs.