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January 2024 by Sandra Thornton
I have been trying to find my package for a few days. They said it was dropped off. I’ll admit , I forgot to put my apt. number on the address but called and gave it to them. Still didn’t get it as of yesterday. I’ll spend another day trying to find out something.
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November 2023 by Steve Rossi
Was at the wrong place. They gave good direction to me ( only there one week) to find the proper destination. Nice people
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September 2023 by Vance Ogden
Why is your Customer center only open 2 hrs a day from 8a-10a? That's not very working person friendly. My pkg was supposed to be delivered Thursday. At 8am Fri morn its at the service center but won't be delivered til Tuesday because of Labor Day. 5 days after you originally said for an important tool I needed and planned on having by Friday at the latest. Highly highly unacceptable!! One star!
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August 2023 by Myrtle Bloxham
My experience is that a package of needed medical prescription we were told would be delivered Wed. No delivery. THUR TRACKING said "out for delivery" we are on a schedule to drive a UHaul truck and still waiting for the very needed medication. We had to go to the ER for pain last night because of still waiting for the meds. Other businesses have a person you can speak with, and have communication with drivers to have info in imp situations. Anticipate emergencies and improve!
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June 2023 by Jeffrey Venella
Package arrived retaped and glass containers were broken and product leaked out. Box was not placed where my delivery instruction have been on the delivery instructions area of the orders and was exposed to the rain that is currently our weather today. Had to be a different driver as the usual route driver places the packages next to my door as I have physical challenges. I like the phrase from the past "what can Brown do for you"? How about getting your act together
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June 2023 by Roger Libby
Only open from 9 am to 10 amakes this place useless. I expect more from UPS. Maybe FedEx is better.
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May 2023 by Beth Brayall
My app says packages were delivered yesterday. They were not. Store is closed till Monday. Weird tracking history as well.
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January 2023 by Mike Shaw
Website hours “6pm to 6pm” No human will answer the phone.
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November 2022 by R D
Fast friendly service. Longer hours would be nice.
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August 2022 by Steve Dominique
Got my package even though they were closed. Lady opened the door with a smile and was more than happy to help me
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February 2022 by Jason Cyr
Impossible to talk to someone when you need to resolve an issue. Phone number is for an automated system that doesn’t let you talk to anyone.
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January 2022 by Adam Wrong
They keep leaving expensive packages we order in the driveway in the snow. Idk why they won’t place them inside the door on the porch. Hell, even on the porch is better than the middle of my driveway. This happens everytime.
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November 2021 by VibeRBLX_XZ
My dad works at Ups so I'm obligated to write a good review
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September 2021 by Dave Parker (AlphaKingDp)
Because the driver failed his job to deliver my package, it got push back 2 weeks. It was already got delayed twiced and they fail to do a simple thing as droping my package on my porch. there is no way to contact this site. Seriously, I thought usps was garbage. This just another level of a dumpster fire.
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September 2021 by robert sparrow
I normally receive very good service from ups. I was supposed to receive my packages today, and I recieved confirmation that my packages are delivered. when I went to my door there weren't any packages so I started looking to see if they left it on my front stoop and nothing. my package had been delivered to my neighbor across the street and luckily I know them well so I was able to retrieve them with out issue.
