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February 2024 by Jonathan Thompson
Great place to have ur tires changed rotated and alignments. Thanks vip for having respect for ur customers and always trying to be nice to me.
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December 2023 by Steve Rossi
Friendly, fair and great service. They really take care of Veterans. They have my business.
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December 2023 by jeffrey deforest
Great shop .I have a 2000 Mercury Sable named Betty by our late son .This car has a very personal history to say the least .That being said I can get very emotional quick do to a very tragic event .Well I had one of those moments after Betty threw a couple curve balls .The crew at this shop handle a tough situation very well ..First Kendall who I had I bit of a meltdown towards is a true professional and was very helpful at solving the issue and putting the customer first .Robert who works along side Kendall on the desk is also a Pro and was very helpful.Now Mike the Mechanic who worked on Betty was outstanding.A real pro .He listened to me about a number things with patience .A good Man.Do to the whole experience with this crew .I will be a customer of V.I.P moving forward .I went in for just a tire rotation and have them look at PCV valve because my other shop was backed up a bit .It was a timing thing .I never thought I would go to V.I.P forMechanical stuff but I will now and would recommend this shop to anyone 100 percent . For anything.Great crew up front and great head mechanic in Mike .They are an asset to the V.I.P. name.Tough to fine today .. Peace and Thanks .Jeff D and Family and of course our old girl Betty .
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November 2023 by Dianna Williams
I have gotten work done in the past by the PI VIP and was very satisfied every time. I have recently come back and was happy to find their level of service is better then ever. Would highly recommend
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November 2023 by Amy Langley
I had an appointment to have new tires put on at Presque Isle VIP, and the staff was friendly and efficient. They got me right in, informed me I also needed an oil change, and was able to do that at the same time. Thanks!Services: Tires
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September 2023 by Joe P
Got All 3 Of my ATV Tires mounted in 15 minutes on a Saturday! This place is great Business and Great Hospitality!! Thanks again!
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September 2023 by Nick Huzi
It was great service! The guy that took care of me was Steven, he was very knowledgeable about the tire selection in which I purchased tires. He was very personable and great with his customer skills. Now VIP has a new customer thanks to his great service!Services: Tires
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September 2023 by Michael Barker
I purchased a set of four tires from their website and had them shipped to my local store. The personnel at the store were very helpful and accommodating, assisted with applying for a credit account and a rebate. Great service.
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July 2023 by Jenn Y
Very rude over the phone just to get a price on changing tires, he acted like it was such an inconvenience and so hard to answer a question for a customer. Because of the poor attitude I went somewhere else and it was cheaper!!!
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July 2023 by Hector Torres
Made an appointment for today at 1pm... dropped off the truck. Then at 5pm they called me that unfortunately they couldn't get my truck in to change the tires ..smh... then told me till next Thursday?? What a waist of time.. I guess because I didn't buy the tires directly from them, they pushed me to last and didn't even get to it....What is the point of making an appointment when you not even going to get taken care .... will not recommend this place to anyone
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July 2023 by Carlton Tibbetts
Tire match guarantee didn't work so well. (Update 6-24) Store manager called me and said they would do the price match I spoke to them about. Will update again later
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July 2023 by Leslie Cullins
Outstanding customer service!!! They took care of fixing my tire even though they was about to close. They have my future business..thank you
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June 2023 by Stacy Beauregard
Josh and his crew provided excellent fast service and went above and beyond to replace, repair my tires. Not only did Josh fit me in immediately, he acknowledged my personal loss of my husband and fit me in immediately so i could travel safely to family for support. At a very difficult time i cant tell you how much the human kindness and professional service helped me. A factor that i dont see much in todays world. Im very grateful and will be a customer for life. Thank you so muchService: General repairs & maintenance
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April 2023 by Tam B
Called for oil change and general check up on vehicle...had to replace the rotors and was behind on the vehicle state inspection...Josh went over everything with me and explained what needed replacing and the price etc...ended up to be cheaper than I thought...major plus!! He gave me a great discount and made the entire process a breeze....will definitely be returning to VIP Tires! Great doing business with Josh, he has a wonderful personality!!Services: General repairs & maintenance
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March 2023 by dennis ketch
Sales person was a little rude and act like he didn't have time for me. I guess they don't like phone calls. Pretty pricey and they didn't have the tires I needed. Found them cheaper by 285$ a set at highway tires in caribou. They took really good care of me.