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February 2024 by Mandy Cutler
I love how they always change how they do things like the snacken bacon one minute they'll make it right on the spot then the nexts they are making poor excuses why they can't . If your not going to have it then take it off the menu. We all know if it's cooked it's hot so stop with the poor excuses and do your jobs and it's sicken how they give you dirty looks and attitude because you call them out on it.
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February 2024 by Katherine Moore
I wish Dunkin would pay more attention to this place because it sucks. Three employees all outside smoking for 20 minutes…. really. I sat in the drive through for 10 minutes before driving off. Nobody even said they’d be right with me. This location is the worst. The Farmingdale one is better…. and that’s saying something. If I could give it 0 stars, I would.
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February 2024 by Shania Marr
Every time I come to this location, my order is ALWAYS messed up. I understand mistakes happen, that’s fine but it’s the attitude I get every single time I come through. The workers are snappy when you order or walk in then they’ll tell you to go through the long drive through for your mobile order. Today, I placed an order after I saw no line and pulled in… the male worker there was extremely rude. The female worker at the drive through window asked about my order with the window open and I could hear him yelling saying “she just placed it now, what does she expect? It’s going to be 5 minutes” when there was no wait. I commute to work and usually like going to the Wiscasset one but I guess I should really start skipping Richmond and go to a sabattus from now on. Workers are always rude and it’s always to your face
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January 2024 by Aly Saenz
Woman was rude and my food wasn't even made right.
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January 2024 by Nicholas deering
So I called Richmond Maine Dunkin because when we got done ordering our order for tomorrow morning at 6:15 AM it changed to 6:45 PM tonight and I explain that to the girl and she said well there is nothing else we can do. She should’ve said oh I’m sorry we will save that order for tomorrow, so instead of paying tomorrow morning, I would like to get my order for free because it’s not fair to my mom that she paid and now she has to worry about paying again when my dad is going through cancer this is for me and my sister and my sister’s boyfriend for tomorrow morning
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January 2024 by Naomi Mackin
I love coming here and spending almost $7 on a coffee and not even getting what I want. This is what you call cold foam? Do better Dunkin.
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December 2023 by Richard Cormier
This place is terrible. When you place a mobile order ahead of time. When you walk in to expect to pick it's not there. Then you still have to wait 10 minutes. Because the kid in the mushroom jackit seems to be too busy socializing and dancing around more than working on my order. What a disaster that place is. It used to be good.
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December 2023 by Deanna Hutchison
10 minute wait in the drive thru and tried to hand me someone else's order even after handing me my partial order. Food still partially frozen.
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December 2023 by semih ersoy
Even 1 star is too much for this place. I said let stop in Dunkin but this is the worst Dunkin I’ve been!Do not stop here guys!
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December 2023 by Brenda Ward
It's pretty good every once in awhile you get a mix-up in the morning but it's
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October 2023 by Nix
TO THE OWNER!!! After having a great walk in interview with the manager I was really happy to hear that they wanted to offer me a position after approval from the district manager. I stop by three times a week and call every other day yet the PHONES DONT WORK, literally, and no one in management can be contacted without great efforts. This was weeks ago when I began this and I am beyond frustrated, I need a job locally and I’m not even being given an answer! Can please someone help me?! Does the owner know his phones haven’t worked for weeks or longer? What is going on guys!?!? Jeeze…Dunkin is better than this….
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September 2023 by Shelby Shurtleff
Never have I walked out of a business after paying for items due to wait time until today. 5 people on the floor taking drive through order after drive through order, yet miscellaneous coffees and drinks lined up half finished on the counter with nobody attending to them or blinking an eye.
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September 2023 by A Hays3
Worst Dunkin’ I’ve ever been to. The kid working the drive through was extremely rude and impatient and was blatantly condescending. Pulled up once our order was ready and the entire staff was preoccupied trying to kill a wasp that - yelling, laughing, and cursing. Was not addressed for 5-10.
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August 2023 by Jacob
Goodness gracious, short black haired lady was a piece of work. Rude when ordering, yelled at us when we were thinking a little too long about what donut we wanted. Not just rude to us but to fellow workers, needs to have a behavioral meeting or two if management exists at this place.
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August 2023 by Lawrence Foster
Extremely rude employee, short woman with dark hair. She's been rude during multiple visits, and hasn't changed behavior even after speaking with a manager. Swearing in front of and acting like my 6 year old daughter and myself were a nuisance for ordering. She even interrupted my daughter, who has a speech impediment, while she was trying to explain what she wanted by saying, "C'mon, hurry it up!" This coming seconds after being told to slow down because she couldn't keep up with the order. Other employees there have always been polite, but this one seems to constantly have an issue. Will not be returning, I'd rather drive the extra 10 miles to go to the next one.
