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July 2022 by Ami R.
i am disgusted. my package says "ready for pick up" but then it says -delivered. this was Saturday. this morning I went to the post office and waited an hour cause of their break and the women said the packages were all on the truck they were short staffed. now it is Monday night and I have NO packages and the post office is closed. no answers nothing and the package I'm waiting on are very expensive plants. plants die in shipping when these things happen and I don't get a refund because it's my towns post offices fault not the shop. please explain why you're marking packages as delivered when they're not I could sue for this haha
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June 2021 by Emily Erhart
I wish I could give this place 0 stars. I sent out 95 wedding invites from this location back in March. As we are still waiting to get responses from people, we reached out and found out that over 21 people NEVER got the invites. Somehow lost in the mail?? Also 1 of the invites was addressed to an address in Minnesota and showed up at a completely different address here in Maine! I don't even understand how this could happen. Now we are out the expensive cost of the invites and all those stamps as well.
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July 2020 by nick lamoreau
Always late packages mine going on 3 days late if you need help running the post office call me you know my address you guys are terrible getting mail out it’s outrageous it’s 2020 not 1902 get with it and please for the love of Jesus send my package out thanks ??
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March 2020 by Naomi Cloukey
Wouldn’t serve me when they were technically still open because it was too close to closing time apparently.
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February 2020 by Joe Review
Pathetic
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December 2018 by Nicholas Hei
I am a disabled Purple Heart Veteran who lives in town. I came into the post office before 3:30 to mail an international package. I waited in line got to checkout at 3:33 and the lady at the desk said she couldn't send the package out after 330 as it would take too long. Went to Topsham post office which has better hours and mailed out my package just fine. They told me that the way I was treated in Richmond wasnt right. I agree. Get it together!
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January 2018 by Brent good
Horrible poor service, constantly giving everyone my mail, I'm constantly getting everyone else's, lost my W2... I call the Richmond post office to see we're my W2 is.. the response I get was I can ask the driver and call you back... no call back... go figure... government run can't exspect them to do things the correct way with some intelligence, besides it doesn't effect them, no one has consequences for there actions or (no actions)
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August 2017 by anthony chase
Constantly loosing my mail, I'm constantly receiving everyone else's mail, lost my eBay items I called and was told they would speak with the guy doing the route and call me back never got a call back!! Everyone I have encountered at this post office is extremely numb and evidently lazy, so many people having this issue!! Horrible horrible fire them all!!
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May 2017 by Georges Ciceron
#New route 122 I was the first to be at this⬆ post office this morning 3 hrs 45 min Driving it was worth it.. Post master 👌very kind.. hard working Man..
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June 2016 by Vivian Pratte
I LOVE the Richmond staff, all of them! Very helpful. I had 250 calendars rejected at the Augusta post office for stamps so, I drove to my town of Richmond and received far better customer service. This has been the third time that Augusta has refused our calendars!
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January 2016 by Heist Girl
I LOVE the Richmond staff, all of them! Very helpful. I had 250 calendars rejected at the Augusta post office for stamps so, I drove to my town of Richmond and received far better customer service. This has been the third time that Augusta has refused our calendars! Richmond is great :)
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August 2013 by Daniel Trask
Great service 100% number 1 in Maine