Verizon, an authorized retailer with stores in Massachusetts, New Hampshire, and Maine, provides excellent cellphone retail and customer service. Customers praise the store's representatives, who are efficient, courteous, and helpful in resolving issues. One reviewer had an exceptional experience with Lyrik, who went above and beyond to find a solution to the customer's problem, making them feel supported and appreciated. Another customer was pleased with the quick and pleasant replacement of a lost phone, facilitated by the representative Erin. Overall, the store's service is commended for its efficiency, thoroughness, and commitment to customer satisfaction.
Great customer service. That’s hard to find these days.
February 2022
I had a great experience in purchasing my new Galaxy Ultra phone. Service Representatives at the store where excellent. They were very efficient and very courteous. They answered all my questions. They were helpful in all waysto make my purchase experience a great one. I look forward to visiting again in the future. Thank... read full comment
February 2022
I was happy to get a replacement for my lost phone with a short wait, while I ran errands. Erin was most pleasant and thorough.
