Verizon, an authorized retailer with stores in Massachusetts, New Hampshire, and Maine, provides excellent cellphone retail and customer service. Customers praise the store's representatives, who are efficient, courteous, and helpful in resolving issues. One reviewer had an exceptional experience with Lyrik, who went above and beyond to find a solution to the customer's problem, making them feel supported and appreciated. Another customer was pleased with the quick and pleasant replacement of a lost phone, facilitated by the representative Erin. Overall, the store's service is commended for its efficiency, thoroughness, and commitment to customer satisfaction.
Staff was amazing and were able to get data transfered from my completely squashed phone. Will definitely be going back here for all my future phone adventures.
July 2026
My phone was on its way out and I got all the help I needed for a new one. Thank you.
July 2026
Ashley was amazing, super helpful and patient dealing with a frustrating situation due to our previous cell carrier. She made the process 100 times easier.
