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November 2023 by David Roach
When we admitted a loved family member and entrusted her care with the staff at the Sussman House we were apprehensive about what to expect. I spent my entire career in healthcare and I rarely say this about ANY facility but from the moment she entered the facility we were met with an absolutely incredible team. The medical staff, nursing staff, social services and even housekeeping staff were among the very best I’ve ever seen and dealt with. The setting and decor made us feel as though we were home and THAT was mom’s greatest concern. Even she said she was more comfortable at the Sussman House than she would be in her own bed at home. We wish to thank each and every member of the team for a superbly wonderful experience from the time we first rolled in the door. We can’t say enough praises to adequately express how grateful we are for the awesome care she was given. Thank you Sussman House Team!! WELL DONE!!!
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September 2023 by Anne Foster
My mother-in-law passed away at Sussman House a few days ago. And thanks to the accommodations there, I was able to stay with her throughout her 5-day stay. The facility is beautiful. However the best thing about it is the kindness of staff and volunteers. If I lived closer I would volunteer there myself. Such a comforting place!
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August 2023 by Bodhi Kashi
A real treasure in midcoast Maine. This beautiful facility and its wonderful staff are a true blessings for our community.
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March 2023 by Cecelia Greenleaf
October 15, 2022 my husband passed away. His last two days were at the Sussman House. I can’t say enough about the lady who read to him while I went to lunch. Reading was his favorite pastime. He arrived at the Sussman House on October 13 which was our 60 anniversary. He stated to me that he wanted to make our 60 - he did! Also thank you to the ladies who brought a bed beside him so I could cuddle him on that night. I would recommend this place to anyone.
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March 2020 by Ryan Economy
My grandfather spent some time here and this place is in a good location that is not too far from the hospital. The service here was always great and the building is one of the cleaner ones around.
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March 2019 by Heidi Drinkwater
I can't say enough about this facility and it's staff and volunteers.My mother was a patient at Sussman for several days just over two years ago.. they gave her dignity and Grace until the end. Very accommodating to family members.
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March 2019 by Pam Kush
Without a doubt, the best Hospice to care for your dying family member. Cannot say enough about the compassionate care provided, the entire staff's willingness to help you in any way, and the beautiful suites. The rooms were beautifully decorated and had fold out couches and chairs to accommodate the family and friends.Each suite has French doors opening out onto a private patio. Bird feeders attract birds to watch. Wild turkeys marched along the fence one day!A full kitchen is stocked with food for the visitors. Volunteers bake food and bring it in also. Quiet rooms and meditation areas help the family.The entire staff and volunteers are well trained in compassionate care.
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March 2019 by Fern Thompson
This place is amazing!!! The level of care for the patients and family is lightyears above and beyond a cold medical facility. You are treated like family with open doors, compassion, and heartfelt dignity. I am still amazed at how well we were all treated. Unfortunately we were not there long enough for me to show our full appreciation but I cannot stress enough that this is the ONLY place you would want to be in such a difficult time. Thank you staff, volunteers, and donors. You are doing good work.
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March 2019 by Kelly Graves
The quality of care and attention given to both the needs of the patient and the family are beyond exemplary. I can't say enough good about Sussman House and its caregivers. A difficult time was made bearable and so much more comfortable by this facility and the kind people who work here. Thank you to all of you. Don Sanders daughters and families are so grateful for all you did during these last few days of his life.
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March 2019 by Brendan Montague
My old boss from Knox worked there for over 3 years. Great place that is needed for the area.
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March 2018 by Kitzi Benner
I worked there for 3.5 years. It was wonderful.
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March 2018 by Jenny Swing
Amazing!!! Thank you!!!
