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October 2023 by Josh Hixson
The team at West Street Auto are awesome! Been coming here for years and they’re the best. They always do both fast and thorough work (something you rarely see) and the price is consistently fair. And their new location rocks!
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October 2023 by Tiffany Peaslee
I was recommended to go here from JJ's Variety. Prices were reasonable! They fixed what was needed without adding more to the biĺl. I was able to drop off my car and pick it up when I available.
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September 2023 by Calista Pagurko
West Street Automotive is exceptional! I’m so grateful to have such kind, thorough people taking care of my car. 10/10 recommend.
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June 2023 by Peter Thompson
I would highly recommend this place to anyone with automotive needs! Tom and Brett do and awesome job.
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April 2023 by J. Anders
Very kind and patient; did a good job replacing rear end in my GMC 1500, only cons were the time it took and the differential leaked in the first 40 miles; so I took it off and re-did the gasket. Everything else was good; reasonably priced. I do recommend them.
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April 2023 by Noah Stitt
Quick service, quality work and open to answering any questions. Labir costs are comparable to other repair shops in the area. They're always busy for a reason!
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February 2023 by Heather Wilson
In a panic, after getting bad news while getting new tires and alignment (somewhere else) I happen to stop here because it was where my previous mechanic shop was. I had no idea it had changed over until I arrived (with NO appointment). Let me just tell you that these guys listened so intently to all of my concerns, allowed me to ask tons of questions with so much patience (I was a little anxious) and then took the time to actually fit me in on the spot and try to ease my mind (which they did). I am so grateful that there are not only great people out there, but also great businesses (this place having both!!). This is not the closest place I could go to, but after my experience here this week I won't be going anywhere else. They went above and beyond, were more than fair and just gave a great experience, I cannot recommend them any higher!Service: Auto maintenance
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February 2023 by George Gendron
sent my truck there with some burnt wires and a antifreeze leek thay had it up and going in no time i would recommend these guy to anyonethank you for getting my truck up and goingService: Electrical repair
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February 2023 by Zack Miller
We've taken both our cars here for almost 10 years. Tom and Brett have been nothing short of wonderful to work with. I won't take our cars anywhere else to be serviced if there's a problem because their service is that excellent. I've had other mechanics tell us we need to replace this or that during a routine oil change, but turns out that specific maintenance did not need to be done after talking with Tom and/or Brett. They know what they are talking about and also take the time to explain why something needs to be repaired. They are genuine, hard working, honest, fair men that aren't in it to get rich but to help people doing something they love. They've recently moved their business to Union, and we will gladly follow them there!Services: Wheel alignment
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August 2022 by Dylan Doran
Had been stranded since I had ran out of gas in my bike and the owner Tom had helped me out. Great guy asked for nothing in return even when I tried to pay said he was happy to help and wouldn’t want to leave anybody stranded
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June 2022 by Jean Wade
Tom and his crew are awesome! 2 other mechanics misdiagnosed the issue I was having..Tom took a look, diagnosed it , fixed me up for a 1000 mile trip I was taking and had no issues at all! Thanks Tom! I would highly recommend this place to anyone else with automotive needs!
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February 2022 by tina marie
My teenage sons car broke down on a weekend, while he was traveling alone an hour and half away. They were able to help us out and give us a diagnosis. Tom was helpful, respectful and honest. He went above and beyond with trying to advocate for me and give us guidance, as our issue involved working with a potential recall with a dealership. You could tell he truly cared. Having little car knowledge, he took the time to explain things. If I lived local, I wouldn’t hesitate to do further business with him. Thanks Tom and Brett
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January 2022 by Nathan Marvin
Excellent service at reasonable prices. Been going for years. Can't beat Tom and Brett for friendly and knowledgeable service. Always happy with the work performed and the recommendations.
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December 2021 by Christina T.
Me and my family trust west street auto with all of our vehicular needs. They are fast, and give grade A customer service. As a woman it is intimidating gong to a new mechanic. Trust, they have always been honest and fair with their pricing. While they may be busy, it is a testament to their family morals and high standard of service. They do what they can to fit you in as soon as they can, but if you have to wait a day or so, you it is well worth it. Highly recommended. I can only assume if there is any wait time on service it is because they do what they can to provide the best service to as many customers as a family owned business can do. I recommend contacting this garage before any other.
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September 2021 by Michelle Hannan
I have received great service here. I recently had an brake issue. Tom was great at getting me right in, identifying the problem, ordering the parts and getting me back on the road in two days.Services: Tires
