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March 2023 by Henderson Gonzales
Excellent staff and excellent service ? ? ?
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July 2022 by Lori Howard-wagner
If I could give zero stars for this store today I would. I waited in line was never acknowledged by Alex and then when I got to the counter; he told me he didn’t have the paint I was looking for before I even told him what I was looking for. He acknowledged 2 younger women that came in right away and told me to come back Monday and that I should try Aubuchon and went to wait in the younger girls. The whole time he was sniffing so hard through his nose I was unsure if he had just done lines or was trying to keep his brain from slipping through his nose. He was rude and zero customer service skills. I will NEVER shop here again in Rumford nor will I ever recommend the store to anyone. You lost a good customer. I’ll drive an extra hour before I ever step foot in here again.
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July 2022 by Lori Wagner
Alex, Rumford,Me store, was extremely rude today and said the paint I was looking for wasn’t available before I even told him what I was looking for. Told me to go to Aubuchon or maybe my paint would be in Monday. Then rushed off to wait on two young ladies that walked in. The whole time he was sniffing so hard I was unsure if he did lines before I came in or he was trying to prevent what little brain matter he had from slipping through his nostrils. He never even acknowledged me when I came into the store and I waited for some time behind an older woman getting her order. I will never recommend or step foot in here again. He needs to be dealt with by management. Absolutely no customer service skills. You lost a good customer because of a poor employee.
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October 2021 by Mark Smith
I had a few problems in the Auburn store which was out if the ordinary but just kept happening. Rumford store answered the call for the completion of our project. I take my hat off to those that work at the Rumford store. They took care of an exchange of products when they had nothing at all to do with the issue. Not only did they fix it but they showed respect and brought back my faith in the Sherwin Williams stores that I use often. I am relieved and appreciative for they're help 6 stars all day in Rumford
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July 2021 by Eric Boyle-Wight
Excellent customer service and quality products
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June 2021 by Joan Casey
Excellent staff, excellent paint, super clean store and they carried the paint to my car! Exterior paint will last forever with no peeling or fading.
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June 2021 by Kasey Marsters
Visited twice. Excellent experience both times with Greg. Quick and kind service.
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April 2021 by Donna Lee Fowlie
We were visiting the Rumford Sherwin-Williams Paint Store late in the day and the young clerk was both helpful and knowledgeable. He answered all our many questions with ease, assurance and confidence.
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December 2020 by Chris Conwell
Greg and Peter are always great to deal with very down to earth, and very knowledgeable about all products... when you walk in this store they make you feel like your apart of there team and have knowing them forever...
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August 2020 by Eileen Richard
very good service and good product
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July 2020 by Melinda Burton
Store employees are very helpful and friendly. Prices were good and associate offered a 30% discount.
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July 2020 by Laura Johnston
I love this store. The associates are always so helpful and knowledgeable. The store is always clean and well lit to make choosing colors easier. The products are a great value for the money. This is the best place for your paint and wallpaper needs!
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June 2020 by Jeff Martin
Great customer service, great product
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June 2020 by Bob Duplessie
This store is always helpful with any questions that I have and the staff are courteous and professional. The store is always clean and organized. I highly recommend this store.
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June 2020 by Stephen Lapointe
The service here was great. Alex was very professional and knowledgeable. He knew his stuff and made great suggestions!
