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April 2024 by Kyle Campbell
If I could give a zero star review, I absolutely would! BOA would s a terrible bank , chooses not to cash checks written off their bank !
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December 2023 by shane gage
Really inconvenient for a parent of 2 toddlers that the drive thru is permanently closed, they always have plenty of tellers and other workers inside so it cant be a staffing issue. They just decided that they want to inconvenience there customers that would have a hard time getting into the bank. This is my local branch but I'm gonna go out of my way to another location for my banking needs.
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October 2023 by Ad S.
it is not exceptional, it is the same like every other branches of BAs in which one enters by seeing one of the tellers greeting like waiter, reminds one ordering food. They neither hire robots nor humans and the only teller in the booth is questioning customers like someone out on streets if the customer won't have a DL.
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July 2023 by Gigi Haynes
We were traveling through Maine and needed something completed quickly near the end of the business day. Zachery helped us and even stayed a little beyond their closing hours to make it happen. We were so appreciative. He even gave us local suggestions on where to get specific types of foods.I highly recommend making this your bank of choice if you live in this area.
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July 2022 by Dolly P.
My dad went into the Saco, Me.Bank of America branch today. He is 86 years young and he had a very lovely, kind, generous young lady that assisted him with all of his needs. Her name was Amaya and she was extremely helpful in assisting him with getting everything he needed. THANK YOU , AMAYA SOSA DOLLY/ RICHARD PETRIN
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April 2022 by Ahmad Alhdidi
bad Bank I can't take my money if the account is closed, this is theft and bad for customers
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April 2022 by صحبة أمل Algerian in USA
It's nice
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December 2021 by Brandon Giguere
Lobby was locked before 4
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November 2021 by Colleen B
Me and my husband went to this branch last week and we’re glad we received the assistance for the service we need that day. Terrell was the gentleman who assisted us, although he mentioned that he’s not from this branch probably he substituted someone. We would like to commend his service. Our appointment was too early that day and me and my husband barely had sleep cause we have a baby. Terrell welcomed us, politely and very professionally but at the same time made us comfortable. Gesture, good manners, he’s stellar and he went above and beyond. To top that, he’s very patience. I was waiting for BofA feedback from my email but haven’t received it yet. I put a feedback here and will definitely leave another on email.
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May 2021 by Tyler Ross
One of the largest banks in the world and you can’t even make a withdrawal for any amount you want.
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August 2020 by Michael T.
Bank of America has a national reputation for being company first and any customer last. The branch in Saco is the epitome of this and of patently not caring about any customer. The experience with both the teller and manager was horrible on an experience that was completely reasonable and should have been very easy to accomplish. I brought in a BANK CHECK written to my business at the start of COVID-19 that by accident we didn't deposit. Unfortunately for us, the bank check expired. I went to the Saco Bank of America to ask them to reissue (NOT CASH) A BANK CHECK and both the teller and her less than helpful manager said they couldn't accomplish having the check reissued and refused to give any assistance. If it would be possible to leave a negative feedback here, I would, given that is what both the teller and her manager earned through both their performance and ATTITUDE.In today's world there are many banking options, both locally in Maine and even nationally, of banks that actually VALUE customers, avoid Bank of America and the Saco branch at all costs.
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June 2020 by Tim Johnson
Decent bank
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May 2020 by Trevor Axelsen
The tellers are wicked nice and the lobby is always clean.
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December 2019 by Mike Butt
This bank seems really desperate, every time I go in there they try to have me sign up for a checking account. It's gotten to the point that if you try to cash a check from that bank over a certain amount of money they want you to either have an account with them or they won't cash it. I actually went in there to cash a check and they told me that I could go to a check cashing service to cash a check that was from their back. Now mind you I had a couple of forms of ID and whatnot. Why would you want a bank account where they don't honor a check that you wrote to somebody anyway? The bank was clean.
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January 2019 by josh wood
This is one of the cleanest banks I've been to. The employees are friendly, and the manager Lauren is great. Keep up the excellent work, I will be a customer with Bank of America for a long time.
