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“The support staff and doctors are good , but now using the portal as a billing system, not a system to support good health is a negative and nobody clicks on a link in email to pay ...no really”
“I had to go for my annual labs. Because I work, I went on a Saturday. I arrived shortly after 9:30am and waited, perhaps, 15 minutes. The tech was proficient and painless.”
Medical Labs
Medical Labs
Medical Labs
“NorDx phlebotomists are usually terrific, administration or front desk people it’s hit or miss. I’ve experienced very professional, pleasant interactions with the front desk people at MMC, but then the worst ever front desk person at the Scarborough Campus Drive location last week. They barked at like a dog, commanding to me “sit down” when I questioned why others who came after me, and had numbers higher than mine (you take a number upon entering and they are supposed to take you in consecutive order per the phlebotomist I spoke to) were getting labs collected before me. That front desk person behaved rudely for no apparent reason.”