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January 2024 by Randy Smith
They separated from VIP both guys at desk were helpful ofc I tried to use a napa gift card..we couldn't figure it out why it wouldn't go through..that was on me but we all laughed, they right down road I still go even though I have 50$ piece in my wallet . All on a Sunday from a one day order..other places were 2 weeks.. thank you
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January 2024 by Sean Chapman
Good place! Most of the people there are great! Always can get what I need for parts and easy to return as well
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January 2024 by BrendahBottahBus
Helpful, pleasant,quick,usually.. tonight,rude pushy,disrespectful,refused to assist. "Go,get out,goodbye".
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November 2023 by Courtney Morang
I needed to change my burnt out taillight bulb myself since the dealership quoted me $160+ for an hour of labor plus “parts”. I went in and the gentleman made sure I had the right screwdriver and bulb. He also made sure id be able to pull the plastic plugs out myself. Got home, changed it in 6 minutes. Thank you for your help!
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October 2023 by Steph Beaulieu
I walked in and asked if they did free diagnostic testing cuz my engine light was on, a man behind the counter said sure I can do that for you, so we went outside he tested it and we went back in and it had something to do with my engine coolant, he was very kind and helpful. I have always been a fan of VIP and O'Reilly's, and anytime I have gone in they have ways been very helpful. I would recommend them to anyone.
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September 2023 by Michael Hallett
The counter people are so nice & friendly. Knowledgeable as well. Battery to replace mine (warranty) was not in stock but I can pick it up tomorrow. Love it. Convenient parking & location too.
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March 2023 by Lindsay Bland
My key fob battery recently died, and Keith was so helpful at finding out which battery I needed, and even installed it for me! As someone who has little to no car knowledge, this was so appreciated. Great service, and I was in and out within minutes! Highly recommend this location :)
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February 2023 by derek bonney
Very helpful and knowledgeable people
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January 2023 by Zachary Dalton
Called to schedule an appointment and was told "we cant transfer you to service."What kind of phone system doesnt allow for that?Why is it so difficult to google your service number?What kind of customer service doesnt provide a number that takes more than 3 minutes to find if you believe you're calling the right number?Honestly I wouldnt use this garage if not for the fact that my tire blew out in the parking lot beside it.How about changing google search fields to direct "oreillys auto parts service" to VIP?
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December 2022 by Brianna Daly
Staff is always very helpful with answering any questions I have and very easy to make an appointment. They are very knowledgeable and work quickly so you don’t have to wait around for long.
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November 2022 by Nancy M.
I have nothing against the store itself but was appalled by the young employee with the bad attitude. not only did he have a bad attitude, but he was wearing a large silver chain and a "Let's Go Brandon" shirt. such a turn off and we went elsewhere for our purchase. the other employees were wearing shirts with the company logo. why was this young kid allowed to look and act so unprofessional?
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August 2022 by Peter Hornby
Staff brought a diagnosis reader ,out to the car, to help track down the part, I needed.
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August 2022 by Mike D.
Great guys who know their stuff! Great service.Friendly staff. It has the items I needed at a competitive price.
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May 2022 by Andy Indorf
Good service, easy to find things
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February 2022 by christine Huber
Second time I came in for a new high beam replacement bulb for my VW Sportwagon and Curt helped out both times. The 1st time I had no idea if I should go to the dealer and he decided he could try to do it himself right then and there. Today I came in with my partner and he couldn't figure it out (he's a MazdaSpeed 3 kind of guy), seemed VW is designed to have only techs work on it (Fuse box completely in the way on the left side). So Curt came out and helped again! Thanks so much, you guys have always been so nice and PS, hollar when some cool hotwheels come in :)
