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February 2024 by Hobbyman
Nice facility. Excellent manager.
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December 2023 by FfandD Condragh
We moved cross country from SoCal to Maine and were driving an RV with cats and other essentials. We did not have a home yet, and needed a place to ship our cars. Prime took possession of the vehicles from the shipper and stored them until we arrived to take them. We had some difficulties once we arrived finding a place and Prime gave us a good deal on a small unit to store the stuff we had in the RV, while we stayed in a hotel.Easy online payment and easy access to our stuff. Pleasant staff. Good communication. Good rates. 10/10 would rent again. :)
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October 2023 by anne boyd
Vinny is very nice - professional, knowledgeable, accommodating. The facility is clean and has indoor units and outdoor units. I rented 2 of the indoor units. I had thought they were climate controlled, but they are not. The unit across from mine just had a significant issue with mold.
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September 2023 by Bill Greco
Expensive & not temp controlled properly. Just emptied 2 units (around $600 monthly cost) in a "temperature controlled" building that we paid extra for and 3/4 of our stuff was covered in mold. Leather couch, armoire, dressers, boxes etc.... so much for temperature controlled?? No hand trucks to use, nothing. The only good thing about this place is Vinny the mgr. I guess my renters insurance will come in handy with all our stuff ruined.
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September 2023 by Tj Merry
Very good company to work with. I swapped to a bigger storage unit and the transition was seamless.Thank you Prime Storage
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September 2023 by Lady Z
Very caring, considerate, welcoming reception. Vini is awesome and provided courteous, reliable, professional customer service. Excellent experience--what more can I say?Will definitely keep them first place for all of my storage needs.Thanks : )))))
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September 2023 by Cathy Figliolini
Very nice, prompt replies when I reached out to them. Clean facility. I would definitely store my items here again.
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August 2023 by Tracy Ganuza
They made it very easy to get the storage unit and when I was done with the unit…once again easy, no hassle and friendly as always!!!
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July 2023 by Lathrop K.
My family searched for a climate controlled storage unit for our move to Maine. We stored our family goods at Prime Storage in Saco, ME for 2 years while we searched for a house. We paid for insurance on the unit. After finding a house in July 2023 we opened our unit to find mold and mildew on most of the items. There was also water on the floor. Prime Storage apologized and said they would file a claim for our family with a maximum of $3,000 based on our insurance. We still have not heard from the insurance company. $300 per month for 2 years got us mold and mildew. I recommend avoiding this storage facility at all cost.The Keller's Unit #234
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June 2023 by gail kennedy
The service at Prime Storage is excellent. The gentleman that runs it was very helpful and easy to deal with. I forgot to put the lock on my unit and that very day he contacted me to let me know. I highly recommend this storage facility.
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April 2023 by Mike Moody
onsite manager was great, thanx Vinnie,initial set up was easy,
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April 2023 by Rebecca Dennison
Your THINGS would be SAFE and secure with the a personal CODE to enter through the gate,but to have access through gate AFTER HOUR'S (10:00pm-6:00 am) must pay extra monthly fee my thoughts locked gate must have personal CODE to enter in the first place ridiculous to have pay extra money but saying that storages are CLEAN and under surveillance cameras loved it other than extra
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March 2023 by Ellen M
Storage Unit was clean, secure and the accessibility was excellent. The manager is very helpful and communicates promptly to any questions.
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February 2023 by Marlene Adler
Vinnie was amazing - very helpful, professional and personal! He is a real asset to your company!
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January 2023 by Blake Barnhill
i believe i made a great decision picking Prime Storage as my go to storage place. Very nice management and a safe place for my storage. Thanks Prime Storage!
