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August 2025 by Molly Bean
Pharmacist is rude for no reason. She’s consistently unpleasant every time I go or need to call. Please have more patience and empathy if you’re going to be handling peoples’ medications.
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July 2025 by Katty CA
The pharmacists were rude. When I had to answer the phone she said I couldn’t be on the phone when I asked where does it say that in the pharmacy. She said it was just policy but couldn’t tell me where does it say that.
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January 2025 by Henry Pruett
The Shaws in Saco is super clean and neat! The staff were busy but not so much they couldn’t help me find things. If you’ve ever shopped at a Publix, this is a very similar experience ~
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January 2025 by hermionesgirl79
AWESOME SERVICE
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October 2024 by Kevin Wynne
Fantastic services ALL the folks are true professionals
I've been and continue to be a loyal customer. Ive abeen with OSCO Shaws Sacoquite a number of years and I wouldn't change anything. I'll remain with them forever.
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September 2024 by Tracie Ghalayini
Waa good showed me were all slow-down spots were
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May 2024 by brittney coulombe
After switching to Osco I couldn’t believe the difference from my previous pharmacy (CVS Biddeford)! NOT ONCE have I had an issue with getting my prescription filled at Osco. I whole heartedly recommend them!!! The two women I see there most times are so nice! A couple weeks ago I had strep throat and my antibiotics hadn’t come through the system yet and the manager told me that as soon as it did she would make sure to fill it right away and that she did! When I went back to get it she told me she hoped I felt better and I thought it was very sweet of her! ?????? Excellent customer service and shows a genuine care for helping others! ❤️
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February 2024 by J KP
The lead pharmacist is very helpful and was very diligent about getting ahold of a doctor who needed to fix a prescription. She also called when everything was all set, and has been a huge help to my Mom.
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November 2023 by Alexander Crawford
They forgot to clear my script for my medication with my insurance. It was for my anxiety and depression. Had to pay outta pocket or I'll have to wait another day without. Which without the medication I would have to feel like garbage for another day. They made me feel like an absolute burden for there mistake. Never going through them again.
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November 2023 by Valerie Chelate
They do we’ll automatically filling my prescriptions, but to reach them by phone is impossible. Ive called several times this morning and let the phone ring continuously and no one ever answers. This isn’t the first time and I know others that have said the same thing
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September 2023 by John Grover
They are the WORST Pharmacy to Deal with!! Called in my Dog's Seizure Meds ONE DAY Early S he had spit one out so we ran short. The LEAD Pharmacist and the nerve to tell me No they would not fill it til the next Day. I left pretty upset and then called them back. Told her that if my Dog had a Seizure and Died they would be SUED. All of a sudden she told meto come right back and she would make an acception like she was doing me a Favor. I was there long before they changed Staff and they used to be real good. Now it's their way or the Highway with NO Customer Service at all. We went to another location to get away from them and when they closed we had to go back for a short time. We are now at Walmart and the Service is very good as well as the Personal interaction.
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September 2023 by Dr Sanders
*****DO NOT USE THIS PHARMACY*****Had an RX sent in at 946 AM.I called in at 11:46 to verify it’s ready.Was advised it’s ready.Showed up at 14:45 and was advised they don’t have enough product. I asked if it can be ordered and when it will be in?. The staff (Dina, Skyler) had no idea when. I asked to speak to the pharmacist (Skyler) and they said sure have a seat. I sat for over 30 minutes for Skyler to speak with me and he never came out behind counter. Not sure what he is afraid of??If you want excuses and the lowest form of customer service go there.If you want to be treated like a customer, go somewhere else.This is the reason the big box pharmacies are taking over.Dr. M.K. Sanders
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March 2023 by Jacques Blais
Very rude workers. They need to do a complete evaluation of employee procedure. Hannaford is so much better and the employees are very helpful and they actually know what there doing. The people at Shaw's pharmacy are incompetent.
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January 2023 by Jahnigh Francis
Theyre willing to lie to you to make it easier on them
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October 2022 by Lorraine Mirante
This is an A+ pharmacy. Evan and mostly everyone else that works there have always been outstanding. I've never been to a pharmacy that checks and double checks and cares so much about each and every person they deal with. They have definitely earned my trust and business even when I move further away.....I'd drive just to stay with such a great pharmacist! Top notch!
