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March 2024 by Kevin
Best store ever. Only issue is sometimes out of stock of various items but not their fault. Overpopulate area and not enough stores to go around
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February 2024 by Andrea DiAnni
Horrible ....my partner is stage 4 cancer, diabetic,heart problems,stroke risk,and on meds he can not run out of or he can die ....Hannaford could not get it figured it out he was running out of stroke medicine ,thyroid medicine,insulin they wouldn't fill his medicine when they were supposed to ...when he finally switched pharmacies they took days to do it and when it was supposed to. Be done they didn't even transfer all his prescriptions. .... He's not on controlled prescriptions..everything he takes is literally to keep him alive...this is not okay when ppls live depend on this
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January 2024 by Lauren Gaudet
What if someone needs medication ASAP but the pharmacy is closed JUST because It’s new years. New years isnt an actual holiday, its just another day
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August 2023 by BBQ Yee
Poor staff. If you want to go here and deal with rude staff that closes early and turns away customers bc of their lunch break go here. Was going in I guess they had lunch in 5 minutes i quickly asked if I could pick up my medication that’s I really need (was told was ready the day before) only to be told it’s not ready and they didn’t want to help me because they didn’t want to go through the coupons I had that my doctor gave me. Saw them passing around there lunches in front of me and everything after I told them I drove an hour to get there (they said they would help me until they heard about the coupons) don’t go to this pharmacy
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June 2023 by Molly Foley
i went to this hannaford to grab some few things and i asked an emplyee for assitance finding an item i was looking for and a guy named Gavin(Derosie) was horribly rude and actually told me to find it myself... i wont be bck
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May 2023 by Kristi Lynn
Customer service highly needs to be addressed. I find myself almost wanting to apologize for coming in and asking for my rx. I don’t like leaving bad reviews but this one has affected me a lot this last year. I’ve already switched from Walgreens due to my doctors office preferring not to work with them so all around I hope the pharmacies locally really take a look into this.
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May 2023 by Kendra Mitchell
Friendly, professional and responsive staff. Always willing to help and knowledgeable!
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March 2023 by alvin ott
Thank you very much for going the extra mile to fill my prescriptions quarter to eight last night the farmacy crew is amazing and care about their customers thank you again you guys are the best
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March 2023 by Marta Gaines
When you've worked at a family pharmacy starting as a young teen you expect that all pharmacies are the same. They are not. These folks can be downright rude.Get a grip Sanford Hannaford Pharmacy.You would get a lower score but occasionally you pull one out of a hat.
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January 2023 by Lindsey
I've been going here for years and up until this last year, rarely had a problem. Unfortunately their customer service has dropped drastically this last year. From no longer informing patients when they can't fill a prescription, to continuously giving me the wrong information (ie: come back tomorrow and it'll be ready) to their phones now hang up anytime they try to put anyone on hold, and the worst part is they now refuse to allow patients to advocate for themselves by refusing to tell patients if a medication is in stock during a national medication shortage. Avoid going here if you can.
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October 2022 by D1G1T4L 4NG3L
I'm now on day 5 of being told come back tomorrow. After they billed my insurance for a full script and gave me half. I'm on hormone therapy so this is not a good thing. Worst experience I have ever had. Switching pharmacy asap don't go here!
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October 2022 by Brittney Ball
Everytime I go to get my prescriptions there is ALWAYS a problem and it’s not on the Doctors end. Then when you ask them about how long they tell you 30 mins when really its 2.5hrs. When your late for work or late for something because they told you 30 mins and you rearranged your places and your schedule to accommodate them thinking they actually tell you the truth so it’s not an Inconvenience to you!I have had this probelm for about 3-4 years now.I get it they are understaffed but at the same time that’s not my fault nor does it give them the right to be rude or give you dirty looks
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July 2022 by Amber Soule
Worst pharmacy around. I get a controlled substance that I NEED. That is considered through mainecare as an emergency medication. I feel completely judged when I go there. No other pharmacy makes me wait until the day I actually need my meds. Everywhere else let's you get it up to 2 days early which is a huge convenience considering I take my meds every day at 6:30a.m and when I call them at 8 to get it filled, it's ALWAYS, NO MATTER WHAT, no matter if they're busy or not, it'll take 2 hours until I can get it. I have very very VERY rarely have had to wait any longer than 30 minutes anywhere else I've gone no matter how busy they are. It's like they don't care if they have your business or not, so let's not give them our business. They don't even care about any ratings they get apparently because they don't respond or make anything better
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June 2022 by Joseph Cook
WORST PHARMACY I HAVE EVER BEEN TO. HAVE 4 AUTO REFILLS SO WHEN I PICK THEM UP THERES ONE MISSING (ALWAYS). IF ITS NOT READY THEY TELL YOU 15 MINS. THE LAST TIME THEY TOLD ME 15 MINS WAS LAST FRIDAYMORNING. I WENT BACK 4 HOURS LATER, WAS TOLD 15 MINS. THEN THEY SAID THERE WAS A PROBLEM WITH THE PRESCRIPTION BUT DIDNT SAY WHAT IT WAS. ITS NOW MONDAY AFTERNOON, 4 DAYS LATER AND STILL DONT HAVE IT. IF THERES A PROBLEM WITH A NEW PRESCRIPTION THEY DONT CALL AND TELL YOU, THEY JUST DO WHAT THEY DO WITH NO CONCERN IF IT GETS FILLED OR NOT. GOD FORBID YOU SHOULD CALL AND ASK QUESTIONS BECAUSE THEY GET ALL SNOTTY ON THE PHONE WITH YOU, LIKE THEY DID WITH ME TODAY. TIME TO CHANGE PHARMACIES I GUESS.
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February 2022 by Tina Parker
Management and employees are highly professional and caring. Everything is fresh and well stocked.